Wrong Order Twice
I received four shirts that had a different collar type to the ones I ordered. After speaking to someone on the phone I was advised to place a new order on which they would add a note as to which collar type was needed. Paying another £6.95 for delivery I received the new order the next day, incorrect again. There seems to be some serious issue with the labelling of products in the warehouse. I am now several days away from the event I need the shirts for, £240 out of pocket, with nothing to show for it except two parcels full of the incorrect product.
Reply from Hawes & Curtis
Good afternoon,
Thank you for your review.
We are sorry to hear about this issue.
Could you please send us further information at customerservice@hawesandcurtis.com (mailto:customerservice@hawesandcurtis.com)? Please put Trustpilot Review in the subject of your email.
Once we have more information, we will be able to assist further.
H&C CS
