United Kingdom
Review of Bupa UK Insurance
Super quick to speak to a physio, received a referral to a consultant and xrayed all within 4 working days. Super easy and super quick. Couldn't be happier
Reply from Bupa UK Insurance
We're happy to hear that you had such a positive and efficient experience! It's great to know that you were able to quickly speak with a physio and receive the care you needed. Thanks for your feedback.
Review of Warranty First
Ruby was fabulous at listening to what I needed and very knowledgeable in advising on the available options for extending my warranty. She was an absolute pleasure to deal with and polite and understanding every step of the way. I wish all sales people were as great as Ruby.
Reply from Warranty First
Thank you for your review.
We have passed your feedback on to Ruby.
We hope you experience trouble free motoring, but should you need any assistance, please do not hesitate to get in touch and our team will be happy to help.
Review of Giftcard.co.uk
Super quick service and perfect to send to new students at uni. They loved it.
Reply from Giftcard.co.uk
Good day,
Thank you so much for your feedback.
We are thrilled to hear that the service was super quick and that the gift cards were a hit with the new students. We hope you’ll think of us again for future gifts!
If you need any further assistance, please do not hesitate to contact us at support@giftcard.co.uk.
With kind regards,
Janice - Team Giftcard.co.uk
(sent via mail)
Review of Roman.co.uk
Dress arrived within 24 hours. Perfect fit and nice quality. Expensive but hopefully will be a favourite for the festive period
Review of Matalan
Lovely furry hooded coat. Generous in size and amazing value. Ready for click and collect in 48 hrs.
Review of GO Outdoors
You delivered the wrong item, have given hugely conflicting customer service advice and one of your advisors even accused me of theft (in receipt of an item I hadn't paid for). Then to add to this I was charged £2.99 to return the incorrect item and still do not have my correct order. A shambles and no body seems to give a monkeys about customer experience
Reply from GO Outdoors
Hi,
Thank you for taking the time to leave a review.
I'm very sorry to hear about your experience. We're dedicated to providing an excellent customer experience and we are very disheartened to hear this has not been the case for you.
Please contact us at onlinereviews@gooutdoors.co.uk quoting your review reference TP18258 so we can look into this for you further.
Please also include your order number, full name and billing address so we can find an immediate resolution to rectify this for you.
Thanks,
GO Outdoors Online Review Team.
Review of Spabreaks.com
Ruby was fabulous dealing with our booking requests. Nothing was too much trouble and she was lovely and friendly.
Reply from Spabreaks.com
Hi,
Thank you kindly for leaving us a review, we always appreciate reading customers feedback.
I'm pleased to hear that Ruby really helpful and assisted you with making your booking. We're always happy to help.
I hope you enjoy your spa visit and we look forward to assisting you again in the future.
Kind regards
Anthony - Quality Assurance
Review of LOOKFANTASTIC
I ordered a £75 gift voucher as a gift and it came thru as just a code on an email. Not really very exciting to give to our colleague. At the very least it would be nice if it looked the same as the image on the website.
Reply from LOOKFANTASTIC
Hi,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
If you need any further assistance, please contact us via your account, social media or live chat.
Kind regards,
Nicola
Review of SimplyMeds Online
Review of Teleflorist UK
Flowers were very happily received. Thank you. Delivery driver left flowers in a safe place but did not leave a card.
I accidentally ordered the flowers twice by mistake as I thought the first order failed. Both orders went thru and customer services initially refused to cancel one order but a lovely lady called Amy finally helped me. Thank you
Review of Chocolate Trading Company
Really well packaged and great delivery service. I ordered 7 of the chocolate playstation controllers and they are fab. Would have given 5 stars but they are a little smaller than expected. Other than that they will be amazing stocking fillers for my sons, nephews and god children.
Review of Chris & Sons
Reply from Chris & Sons
We are glad that your delivery arrived quickly.
Kind Regards,
Zoe
Review of Map Marketing
Delivery was great and packaged really well. Description referenced bright colors but the version we received was quite muted. It's fine but brighter would have been nicer.
Review of Thortful
Fabulous product and delivered on time. Thank you
Review of Dawsons
Really fast delivery. Bought as a present. Not yet used but looks great quality.
Review of Find Me A Gift
Items received on time, well packaged and as expected
Review of Spabreaks.com
we were looking for a great deal and assumed that going direct to a venue would give us what we were looking for but Spa Breaks proved this wrong. Georgina was understanding about our various requirements as a group booking and managed to secure a great price and offer us a little gift as an incentive too. Thank you Georgie and Spa Breaks. It's lovely to get such personal treatment and will definitely mean I'm keen to use Spa Breaks again.
Review of Tredz
Fabulous customer service. So helpful and loved the touch with the Haribo. Unfortunately the wrong size item was dispatched so we are now having to arrange a return and replacement
