Giftcard.co.uk Reviews 811

I was disappointed I couldn’t find anywhere to indicate the date for delivery. Wanted the gift to arrive 6/10 which wasn’t convenient for me. A wide selection of Gift Cards with a range of values an... See more

Chose e-gift card due to last minute requirement, easy to pick a specific gift card and add a message, e-gift arrived in my mail box within 15mins, an excellent service! Could be improved by providi... See more

The website said the e-gift might go to spam folder. No e-gift arrived. I contacted customer care and they said it might be in promotions. It was. A bit frustrating as I’d been waiting 2 days for de... See more

On purchasing the gift card my bank blocked my card not recognised your company. I have the gift card now but I had to contact my bank to explain everything to get my card unblocked.

We ordered some gift cards for a retirement present but just after submitting the order we realised that we had ordered the wrong gift card by mistake. I emailed the customer service team who were... See more

Your website does not allow payment with an international card as it insists on a UK postcode which then does not match the card. I was unable to pay with my own card. Very frustrating. You can hav... See more

Delivered as requested, happy with this gift electronically no worries over posting which I have had in the past. Also if my recipient has their phone they have the gift not forgotten or lost at home... See more

I found the whole experience of ordering my gift travel vouchers extremely easy. I could add a personal message too which was very helpful as they were for a wedding gift. The vouchers were emailed... See more

Always use these for gifts when you don’t know what to get people. Unfortunately sent a couple to an old email address that the recipient doesn’t have access to. Is there anything I can do to chan... See more

What made my experience great was the customer support I had, which was kind and efficient. I had bought an online gift card for my friends birthday but I had written down the wrong email address on... See more

Jessica from gift card was not only fantastic at addressing an error with an email address, she did it very promptly and was polite, with understanding. It made a stressful situation, a lot easier, s... See more

Great to be able to get a card with a number of purchase options. I found the website a bit confusing. On ordering , the recipient's email would not be accepted. The phone line was not open when ad... See more

Such a quick easy way to pop money over for specific use to help Uni student when cash runs out! Transaction was immediate

It is great to be able to choose where to spend your gift card. Selecting a retailer was easy and the transfer was within minutes so you could spend it straight away. You were kept up to date with ema... See more

Very helpful people. Help me sort out a few questions with efficiently Really looking forward to giving my Daughter the voucher for. Christmas

I received excellent assistance via your online chat agent re setting up my card and all the minor details I had questions about. After that I was able to easily order my shop cards and they arrived... See more

Was expecting a gift card but got an e voucher didn't want that as its a Xmas gift now I have to go through the process of getting it printed out if I'd known I wouldn't have ordered it

I attempted to send a gift card to a UK recipient, from the US. It allowed to submit with a UK zip code with a US billing address. I even got a confirmation email rim your site but thr transaction did... See more

Speedy, friendly and helpful customer service to fix a problem (my fault - I gave a wrong email address for a digital gift card)

Nice & straightforward to purchase. First time used & happy to do again when the requirement arises.

I made a mistake with the email address I wanted my voucher sent to. After panicking that somebody else had ended up with my daughter's birthday treat the mistake was very quickly rectified by a lovel... See more

Your customer service was very good, particularly Jessica who was very helpful. I would however suggest it would be helpful to inform customers at the point of purchase that their e-gift cards ofte... See more

Had a slight issue with redeeming my card at the start but it's all sorted now. Thank you to the staff who helped me with my issue.

Easy to buy and the digital fulfilment was very straight forward and fast. Very good experience

I wanted something to thank my sister in law for looking after my dog whilst I went away for a week. She is a keen gardener so a National Garden Token fit the bill exactly. She can get just what she w... See more

Nice and easy process. I had tried to use another all in 1 gift card but gave up due to the complicated process! So very pleased to find Giftcard very straightforward.

Not too bad. Great choice. But I could not use my love music e gift card at the only related music store in Glasgow which was disappointing. They said I should be able to use it but they didn't have... See more

Easy process and excellent delivery. However, I found it difficult to address the gift voucher to another and have it sent to me.

The ordering of the gift card was very easy. I was able to add a personalised message at no extra cost to me. Postage and delivery was also free. Excellent customer service

Easy purchase and printing. Being able to choose the amount is very handy and it saves the problem of looking around supermarkets to find the rack of gift cards

Really easy to purchase e-gift card online. Able to customise a message to recipient.

Purchased as a gift, the voucher was sent electronically to a friend, and received immediately! Easy, and hassle free gifting!

I was unsure of how the gift card would be used as I was giving it to my daughter. They responded to my question very quickly and satisfactorily. Daughter very happy.

Could get a gift card when I needed it in the comfort of my home with out along anyone to go and get it for me and on a Sunday when shops were closed thank you

This is a great way to gift. The website was easy to negotiate and ordering was simple.

Really easy to use and with so many places to use the gift cards it is a no brainier that this gift card company is the best to go with : )

Quick response when the gift voucher didn’t come through. Really helpful customer service.

Easy to purchase , quick delivery straight to email address , Thank you ,

I was able to find what I wanted easily and order it for my granddaughter

Very quick and easy to buy, delivery was almost instant.

Swift and efficient ordering service delivered very promptly and participant extremely pleased to receive gift card

Simple selection of card and value and using online e mail delivery is quick and can save embarrassment of forgetting the occasion until the last minute.

The actual process of converting the gift card was easy but have issue with the availability of items to convert to.

Easy to purchase and gift vouchers fast and effective

Easy to use site and voucher arrived by email within minutes.

There is not enough information on what you are getting if I’d known the hotel app was very limited I would not have chosen it as it costs more to stay there using this app than actually booking with... See more

Easy transaction from start to finish.

Prompt response. Explanation given as to the cause of the non-delivery of the voucher. Alternative options suggested. Excellent service.

It was an easy process to complete and saved a lot of time.

Customer service was really good and helpful