Alison Hazell

Dear Alison,

Thank you for your review!

We’re glad to hear that your concerns were heard and that the guidance provided was helpful and tailored to your situation. Your satisfaction is very important to us, and we’re always here to support you and your furry friend.

PawChamp Team 🐾️

Dear Alison!
We are sorry to hear you think this way, but thank you for the feedback.

Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment.

For more assistance, please contact us at social@pdfguru.com, and our team will be there for you. Best wishes!

Dear Alison!
Thank you for sharing your feedback. We understand the concern over this.

We regret to hear of these incidents and the reported poor level of support you received. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation.

However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at social@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!