United Kingdom
Review of Woodstock Cricket Co
Woodstock couldn’t care less about customers. Rarely acknowledge attempts to contact them and blame circumstances outside of their control for outrageously long lead times (talking 6months or so). Happy to take your money but not happy to provide a product. Poor.
Review of Parcel Monkey UK
Paid for next day collection and nobody turned up the whole day even though I stayed in 8am until 6pm. Then they turned up none the wiser three working days later even though I had subsequently cancelled the delivery. Only positive would be they did refund me quickly but that is besides the point.
Reply from Parcel Monkey UK
Dear Ricky
Sorry to hear this parcel was not collected, we at Parcel Monkey do not make the collections, we take the booking and hand this over to the carrier of your choice. I am glad to hear we acted quickly and got the refund sorted for you, it is out of our hands when the courier fails to collect, but we do offer the support team to contact them and get the goods collected as quickly as possible.
Apologies for the inconvenience this has caused, I do hope you will be back and can choose another one of our services to come and pick up your goods.
Kind regards
James
