Andy

Thank you for the positive feedback! It means a lot to us.

Thank you so much for taking the time to leave us a great review!



We are pleased to hear about your positive experience shopping with musicMagpie, and hope that you will continue to use our services in the future!



Did you know we also have a refer a friend program?



When your friend signs up, we will treat you both to a gift card!



More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store



Kind Regards,

Customer Services

Thank you for taking the time to leave us such a positive review, We hope you enjoy your purchase.

Dear Andy,

We want to extend our heartfelt gratitude for taking the time to leave such a brilliant 5-star review. Your feedback is a tremendous source of motivation for our team at The Big Phone Store, and it highlights our dedication to delivering high-quality products and exceptional service to our customers.

We're thrilled to learn that you purchased an iPhone SE 2022 from us and that it arrived in pristine condition with 100% battery life. Ensuring that our refurbished phones meet stringent quality standards is paramount to us, and it's wonderful to know that your device lived up to your expectations. A phone with a full battery life is crucial for a smooth and uninterrupted experience, and we're delighted that we could provide you with such a device.

The fact that you received your delivery promptly is a reflection of our commitment to ensuring that our customers can enjoy their new devices as quickly as possible. We understand the anticipation that comes with receiving a new phone, and we're dedicated to delivering on time. Your feedback about our pricing being the cheapest you found is greatly appreciated. We believe in offering competitive and affordable prices to make quality phones accessible to everyone.

Your recommendation of The Big Phone Store is a valuable gesture of trust and confidence. We are honored to have been your choice for this purchase, and we look forward to serving you again in the future. Your support and referrals are a significant contribution to our mission of encouraging the purchase of refurbished phones, which plays a vital role in reducing electronic waste and contributing to environmental conservation.

Thank you once again for your kind words and for being a part of our journey to provide eco-conscious and customer-centric services. We are here to assist you whenever you need us, and we're committed to maintaining the high standard of service that you've experienced with us. Your satisfaction and your continued support mean a great deal to us.

Warm Regards
Sarah
Customer Services @ The BIG Phone Store

Hi Andrew,

Thank you for posting your review.

All our prices are set by a dedicated team and take into account various economic factors and market trends.

Our company is primarily a second-hand exchange company and our core business consists of 'exchange' rather than just buying or selling of products. The exchange price that we offer for any item is high as compared to ​the price we offer for cash.

Also, we provide a 24-month warranty on all goods (except consumables).

I hope we can be of service again in the future.

Regards,
Amarpreet.

Dear Andrew,

Thank you for the positive feedback.

We're glad that you are satisfied with our services. We appreciate your 4-star rating.

Kind regards,
Julia from aklamio

Thank you for the nice feedback, glad you like our prices :)