Andy

I recently placed my first order at Raven.nl and everything was well packaged and sent on time. Their prices are competitive and they have a lot of items in stock. If the price is right, I'll probably order again in the future.

I decided to purchase a watch for my wife's birthday on this website after having had a few problems with another online watch vendor a while back. As it was my first purchase on this website I wasn't sure what to expect but I'm glad to say everything went very smooth. My order was shipped on time and arrived well packaged and in very good condition. Gift wrapping was free and actually looked really nice.

All in all a great experience!

I hope this review is helpful to someone!

The watch my wife purchased for me a while ago on Horloge.be arrived late (partly due to the transportation company but also partly their fault) and they withdrew the amount twice from my wife's creditcard! Mistakes can happen but it took them so long to transfer the money back (they claim they couldn't see that the amount was withdrawn twice) that eventually we had to go to the bank and cancel one of the transfers.
Their customer service in general is actually pretty poor as well. Depending a bit who answers the phone, they seem very uninterested in what you have to say. It seems like they couldn't really care less.

So all in all, the watch arrived a couple of days too late, the money was withdrawn twice from our account and they just don't care, nor are they in a rush to refund you the money. Not even an apology was made.

I'll definitely avoid this company in the future!

I hope this review helps someone!

Zoals altijd goede service en vlotte levering!

I recently ordered a water stone on vikingknives.ru. The stone was in good condition and reasonably packaged but the customer service is as bad as it can possibly be. They couldn't care less when you have a question, they are unbelievably rude and they don't seem to have a clue about what shipping options they offer. You choose 3 day shipping, they just send it to you with 10 day shipping without even letting you know. And finally, the whole payment section of the website is a little dubious to say the least. I would NEVER recommend this store to anyone!