MAC Makeup Masterclass and…
I attended the MAC Makeup Masterclass and was extremely disappointed. For £25, I expected an interactive session where we could learn hands-on techniques, receive personalized tips, or at least get to try products ourselves. Instead, it was just one hour of watching a makeup artist apply makeup on a model while about eight of us sat and observed.
There was no engagement, no opportunity to practice, and nothing that made it worth the price—something similar could easily be watched on YouTube for free. I stayed only out of politeness, but I left feeling like my time and money were wasted.
I hope MAC rethinks the format of these events, as this was far below expectations.
I noticed that the makeup artists were told not to talk about other brands, which is something I’ve heard is common in the beauty industry. While I understand brands want to promote their own products, it felt restrictive and made the experience less genuine. As a customer, I appreciate honest advice and knowing about all my options, even if that includes products from other brands. This policy made the interaction feel more like a sales pitch than a personalized consultation.
August 2, 2025
Unprompted review