MA

Maradona1990$

United States

Reviews

Review of Makemytrip


Rated 1 out of 5 stars

This is probably the worst site to book…

This is probably the worst site to book anything, stay out of it. they are overpriced and the customer service is abysmal. They issue a refund and do not process it. I literally have an invoice for the refund, but they have not processed it and I am not able to get in touch with them either.

STAY OUT OF MAKE MY TRIP !!!!!!!

August 9, 2025
Unprompted review

Reply from Makemytrip

Dear Valued Customer,

We sincerely apologize for the inconvenience caused the experience sounds truly frustrating.

Could you please share your booking ID and any other relevant details such as your registered email address or mobile number? This will help us assist you more quickly and accurately.

Warm regards,
MakeMyTrip Care

Review of Hop2.com


Rated 1 out of 5 stars

By far the worst service I have ever…

By far the worst service I have ever received.
My flight was scheduled to leave on March 18th 2020, All lufthansa flights were cancelled from March 15th onwards. I do have a confirmation email from the airlines stating that I am eligible for a full refund. After trying to contact Hop2 million times finally I recieved an email from Jacklyn (Hop2 agent) stating that " I AM ELIGIBLE FOR A FULL REFUND", I've not heard back from them since then, tried to call them multiple times, emailed them but again no response. NEVER EVER BOOK WITH HOP2, WORST EVER SERVICE YOU CAN POSSIBLY GET.

May 4, 2020
Unprompted review