Dima

The upselling is overly aggressive, and I haven’t been able to avoid it for years even after asking our Account Executive to stop it.

The support team is responsive and answers calls, which is good enough. However, the app could benefit from being more functional and having a more modern design.

The delayed back-ordered item ended up doubling the original wait time. To be fair, they did split the order and shipped the available items at no extra cost. The quality of the products is mediocre (which I could have expected based on the price). However, one of the items lacked important operational information. Given the price, returning it doesn’t seem worth the hassle.

The only kettle on the market with a decent design. Nice packaging.

I still have an ongoing case of hardware malfunction where I first need to proof the date of purchase with the receipt. It is very disappointing and time-consuming. The worst thing is that it is not the attitude you expect from B&O :(

Inaccurate data making a lot of damage to businesses. No way to contact them.

It’s ridiculous for me to read all the 1-star reviews here. For Turkey, it’s a very good service with a fantastic value. You get what you pay for, don’t expect premium service for free. I agree it is cumbersome to communicate with support and card delivery was terribly slow. But all in all Papara saved me few times when I needed to purchase online. Now I am constantly using it for subscription payments. They have good cashback and their fees are very reasonable.

Overall UX is always pleasant. Feels the same way as you see it in ads. Using vacuum cleaners and hair care products. Good post-warranty support.

Nice and reliable fasting app with a portion of useful nutrition and schedule advices

Terrible support. Not replying after the initial answer to my ticket. Exchanged for B&O. Never regretted it.

Ticket #836661

Please be respectful to yourself and strictly avoid booking via bravofly. They raised price for my low-cost tickets for 30% and they did this after 7 hours after booking!