Warranty processes are from 2000s
I still have an ongoing case of hardware malfunction where I first need to proof the date of purchase with the receipt. It is very disappointing and time-consuming. The worst thing is that it is not the attitude you expect from B&O :(
Reply from Bang & Olufsen
Hi Dima,
Thank you for sharing your review. We are sorry to hear that you are experiencing hardware issues with your product. Kindly note that the proof of purchase is required for warranty purposes as per our warranty terms and conditions that you'll find through this link : https://corporate.bang-olufsen.com/en/legal/warranty. If you need any assistance, don't hesitate to reach out to us via https://www.bang-olufsen.com/en/support/contact, we are always happy to help.
Kind regards,
Bang & Olufsen Customer Care