JB

Joanne Brough

United Kingdom

Reviews

Review of We Move Anything


Rated 5 out of 5 stars

Move from Manchester to Hereford

From start to finish these guys were great and took over with everything, they wouldn’t let us lift anything.
We went for the packing service and it was so worth it.
I can’t thank you enough for making what should be a stressful experience such an easy transaction moving experience.
We have moved over 3hrs away and when we finally got to our destination the guys didn’t rush us so they could get home they were very attentive.
Thoroughly recommend them.
Many Thanks to your company I will be recommending you to our family who are also due to move this year.

March 17, 2025

Reply from We Move Anything

Thank you so much for your fantastic review! We’re so glad to hear that our team was able to take the stress out of your move and make the whole experience smooth and easy. It’s great to know the packing service worked well for you, and we're especially happy to hear that our team was attentive and took the time to ensure everything was done right, even with the long distance involved. We truly appreciate your recommendation and look forward to helping your family with their moves as well!

Review of DPD UK

Review of AIT Home Delivery UK Ltd

Review of Rakuten Kobo

Review of Evri

Review of DPD UK

Review of Vax UK


Rated 5 out of 5 stars

Thankyou to Jordan for sorting out my…

Thankyou to Jordan for sorting out my return of my Vax Platinum Smartwash which stopped working after 2 days. When I initially phoned I was told I had to await a letter to arrange return. The letter didn’t arrive on the day it was supposed too so I went through the online chat where Jordan sorted out the return promptly and have been told to wait 3-5 days once machine has been collected for my new machine to be sent. I did ask why as my other machine came next day, with this Jordan has said my new machine will be sent next day after collection. Just shows you need to be a bit pushy to get results, especially when it wasn’t a cheap purchase

August 29, 2023
Unprompted review

Reply from Vax UK

Hello Joanne,

I am so pleased that Jordan was able to resolve your issue efficiently. Its always great to hear the feedback from our customers.

Kind Regards,
Ben,
Customer Experience Team.

Review of DPD UK

Review of Grove Shop


Rated 5 out of 5 stars

Thoroughly recommend this company

Thoroughly recommend this company, great service, quick delivery and cheapest I found.

July 23, 2023

Reply from Grove Shop

Thank you for the glowing recommendation, Joanne! Providing a positive shopping experience is important to us, and we're glad that we could meet your expectations. Thank you for choosing us and we hope to serve you again soon!

Review of Chi Chi London


Rated 1 out of 5 stars

Dreadful quality and customer service

Purchased a gilet (quality was awful) I returned on 08/11 as of 29/12 I have still not received my refund despite constant emails. I was told I
had to wait 28 days for a refund.
Well it’s now 29 business days and still nothing - this will be escalated to my credit card claim

November 8, 2022

Review of FatFace


Rated 5 out of 5 stars

Great service

Lovely items

August 26, 2022

Reply from FatFace

Hi Joanne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Review of Aes Smart


Rated 5 out of 5 stars

Fantastic service by Dayle

Fantastic service by Dayle, went through everything thoroughly with me, always asking if I was happy with he had done at different stages. Truly professional and cleaned up afterwards.
I would definitely recommend an asset to your company.
Joanne

April 25, 2022
Unprompted review

Reply from Aes Smart

Hi Joanne,

Thank you for the positive review, I will pass this onto the AES Charge team as well as Dayle which they will be very pleased to hear!

Zac from AES

Review of Flooring Superstore


Rated 5 out of 5 stars

Really pleased with our purchase

Really pleased with our purchase, smooth transaction and kept us informed all the way, even afterwards to make sure we was happy with our purchase. This will definitely be my go to place when I need carpet.
Excellent service.

June 4, 2019
Unprompted review

Review of Sofology

Review of Flooring Megastore


Rated 5 out of 5 stars

Kept upto date all the way

Kept upto date all the way. Great company would highly recommend.

November 3, 2017
Unprompted review

Reply from Flooring Megastore

Hi Joanne,

We're delighted to hear that you found your shopping experience with us to be a positive one. We pride ourselves on our customer care and we appreciate the kind review.

Have a great week!

All the best,
Otis - A Flooring Guru!

Review of Sofology


Rated 5 out of 5 stars

Fantastic company to deal with would recommend.

I have been both Instore and on the phone to order, both were fantastic, no pressure like you usually get when Instore. I ended up buying online in the end and Sarah went through everything and wasn't pushy at all. Fantastic company I know where I will definately be recommending sofology to family and friends.

August 1, 2016
Unprompted review