Pathetic!!
Excellent customer service....up to the point of booking and taking your money.....then....absolutely awful. Waited almost 3 weeks for call back regarding cancellation / amendment options. No apology, no acknowledgment of failure.....and when info was given it was inaccurate and erring in their favour....surprise, surprise. My advice......steer clear and book with someone else. In my opinion.....far from being the cruise specialists they claim to be, they are amateurs with absolutely no interest in helping customers when help is needed. Never again Barrhead Travel!!!
March 2, 2018
Unprompted review