United Kingdom
Review of bakerdays
Despite my previous review regarding a refund I am still waiting for, I have still not received this. Bakerdays replied to my review asking me to contact them and they would review my refund as a priority. Since my last email I haven’t even had a reply. This really sums it all up. I have now opened a dispute with my card company. A refund offered on 5 August and still not received is totally unacceptable
Review of bakerdays
Ordered cake for special birthday. Did not arrive and tracking eventually showed a soft package delivered to a totally different address. After a lot of back and forwards with the company they offered another cake and a 50% refund. Second cake arrived and was very nice. However the refund has not materialised despite emails to chase. Company state refund coukd take 10-20 business days which means a month. As of yet I still have not received this. Very disappointing and surely a refund does not take that long to process
Reply from bakerdays
Hi. We’re very sorry to hear about your experience and how disappointing this has been for you. We understand how frustrating delays like this can be and we truly regret the impact it has had. We’ve recently moved to a new and trusted courier to help improve reliability for our customers.
We’d love the chance to put this right — please reach out to us at sales@bakerdays.com so we can review your case as a priority.
Review of ao.com
Absolutely superb some complications with the hob install due to previous faulty wiring which the install guys sorted. Couldn’t fault the service we have received thank you
Review of Collect+
First time I have used this service to return some clothing to a store. No update on website since stating collected by courier over a week ago and store have not received. Eventually found how to contact collect plus and waiting a response. Don't think I'll be using again
Reply from Collect+
According to the tracking for the reference you provided, Ms MacNaughton, the parcel was delivered to the retailer on 31 May at 10:55. However, if this is not the parcel you refer to in your comment then please contact my colleagues in the customer support team (you do this by clicking the Help tab at the top right of our web page) with full details and they will investigate and reply to you personally.
PhilipM
CollectPlus, Head Office
Review of Oak Furnitureland
We are very pleased with our bedroom furniture. Very good quality with no issues at all. Delivery came when they said they would. Very helpful staff in store. Would definitely buy from here again
Review of iPhoneRecycling.co.uk
I was a bit sceptical regarding the claims of same day payment and expected the price to be reduced as the price offered was very good. I have been pleasantly surprised. From the first contact to receiving the price and then the Jiffy bag through to the iPad being received and then the same day payment. Kept informed throughout the whole process. Would recommend and definitely use without hesitation
