JILL ROWE

Total con - paid £1 for a photo to be changed and then a few days later you find £29 being removed from your Bank and then they will not answer the emails sent!!

I have bought household electrical items from other companies but now I always use ao.com. I have bought a range of items such as tvs, american fridge freezer, dishwasher and a washing machine from them in the last few years and I have always found them totally reliable and the delivery teams that arrive with the items listen to what you want and are sooo helpful, that I recommend them to my friends and family.

Lovely service from you as usual and this is the reason that I come back to time after time - many thanks

I ordered an item on the 1st January 2021 even though I did know that it would not be received by myself for up to 10 days as per their usual trading - then I was told it wouldn't be posted until the 25th January and now after trying to talk to the Customer Services (useless by the way) I have been emailed to say that it will not be posted until the 2nd February!!! I should also say that I will never buy from them again!!

I have used ao.com for all my current white goods - on every occasion they have offered and given a first class service.

I have used Flying Flowers on a few occasions now and each time the flowers have arrived in the post on exactly the right day and in perfect condition and were very well received - fantastic service!!

Not too bad on taking my money but useless at after sales when there was a problem - I have emailed them and they have replied to my email by saying that the other department could not contact me on the same email address!! I ordered a cotton top and received one which used the same pattern but which was in a horrid silky material - I have tried very hard to get some help but I am now running out of hope - so buyers beware!!!

The choice of the various shower enclosures was good, as were the sizing options - the payment went through safely and smoothly - all in all a good company to order from and I hope the delivery is the same

Having already put a bad review onto Trustpilot, I had a reply from Cotton Traders which asked me to email them and gave me instructions how to do this - unfortunately Cotton Traders your advise is useless as I followed your instructions and opened FAQ pages but there are no options or envelopes for me to email you - so I suggest you look at these pages again!!

I am really irritated by this company - I ordered a dress and t shirt 7 days ago - their offer is to send your items to your local shop for free, so rather than pay postage I obviously opted for this option - I have received an email today (a week after placing the order) to say that the dress had not been sent and was now out of stock and they had refunded me my money - I have just phoned them to make sense of all of this only to find that if you opt to send items to your local shop it is not "picked" straight away and in the meantime they have started a sale and my dress has been sold to someone else!!!

I would recommend these blinds - ordered two of them and I was blown away by the quality - they came well packed and within the time range given by the company - they were easy to put up and look very attractive - took the measurements and did it all online - perfect!!!