I used their service for a long time, 6-7 months in a row, 30 USD per month, but after that, I didn't renew the service cause I don't need that anymore, but now, when I need them again, they don't even let me log in, what kind of service is this?
Previous review: Scammers, held my 2300$ Domain Registered in 2023, customer support said 2021! Pure scammers, I received a payment of 2296.76 and they held it, asked for documents, I provided. And it’s been about 4 days they haven’t replied, call center can’t provide an estimated time yet. Pure scammers, don’t even put a penny on their app.
Update: They settled the amount after 5 days when I put this review on trustpilot or why they kept me waiting I don’t know. But I called them several times and got miss information and noticed very unprofessionalism. So I recommend not to use this app for big amounts of transactions.
August 1, 2024
Unprompted review
Reply from Elevate Pay
Dear Md Sadek,
Thank you for bringing this matter to our attention. We sincerely appreciate your patience and value your feedback.
We understand how frustrating it must have been to wait over the weekend without being able to track your payment. Please accept our apologies for any inconvenience this may have caused. This case required additional compliance reviews, which unfortunately extended our usual response time.
I'm happy to inform you that our team has thoroughly investigated your concern and resolved the issue as of 12:58 p.m. today.
To summarize the resolution:
1. We looked into your transactions, and the money was released successfully and credited to your account. 2. The amount was on hold as it was received through an unsupported platform. 3. Please ensure you use a supported platform for the following transactions.
Please don't hesitate to ask if you need clarification or have any questions about the transaction.
Your satisfaction is paramount to us. If you feel we've adequately addressed your concerns, we would appreciate you updating your review to reflect your current experience. However, we completely respect your decision either way.
We're constantly working to improve our services, including faster response times during weekends and off-hours. Your feedback is invaluable in helping us achieve this goal.
Thank you again for choosing Elevate Pay. We're committed to providing you with the best possible service and look forward to continuing to serve you.
Scam Scam Scam! Big scam in Forex market I have ever seen! When you will trade with small amount, its ok. But when you will deposit more, they will start scamming. There were a lot of unauthorised trades on my Avatrade account which I didn’t take. I complained about unauthorized trades on my AvaTrade account, Avatrade didn’t respond me for a more than 5 days. Forget about unauthorised trades, even what trades I took myself, those were closed automatically. I will never use AvaTradde. And as a digital marketer, I will spend minimum 1000$ on Facebook and Google to make people aware about AvaTrade scam. Thank you everyone, please don’t lose your money here. They just bought q lot of fake reviews here for scamming…..
November 6, 2023
Unprompted review
Reply from AvaTrade
Dear Md Sadek Ahmed,
We thank you for providing your details in order for us to locate your registration with us.
We wish to highlight that our team endeavored to contact you, however was not able not reach you – we wanted to share that we have contacted our relevant department to disconnect you from the second trader that you were linked to on the AvaSocial platform.
Should you wish to stop having automatic trades on your account we can assist you with unlinking the account fully from the AvaSocial app.
In regards to trades that you have reported were closed automatically, please kindly note that we have investigated thoroughly with our relevant department and we can confirm that the trades were not closed automatically; they were manually closed by yourself.
All the information has been shared directly with you via Customer Service Ticket #1283187.
We also wish to firmly highlight AvaTrade is a highly regulated broker, strictly aligning with regulations at all times, and all public reviews and correspondence are with identified and verified by Trustpilot via their system for inviting a firms clients to share their experience.
Should you require any further assistance or wish for further clarification please kindly contact us via our Live Chat or cs@avatrade.com and our team will gladly assist you.
It was a great mistake to use their service. I took a number, then they said I can't use it until I top up, So I top up 5 USD and then found the number still is not active. Their support said I need 6 USD to just activate the number. And their minimum deposit is 5$, so I top up 5$ again, activated my number, after doing all this, I was unable to use the number in WhatsApp, and their support said it's not their responsibility to fix what's app issue... And whenever I asked for a refund, they left the chat. Total Spam service.
January 11, 2022
Reply from Zadarma
Thank you for the feedback. As it is stated on the SMS page, due to the specifications of virtual numbers, we cannot guarantee SMS reception from internet services. Please, provide more information via this platform so we can identify you as our user and check your claim.
1&1 is best domain and hosting providing solutions I have ever found online.. I must recommend all to be our part as I am part of 1&1. Special Thanks and my respect for 1&1 best from the rest.