Far too many customers requiring assisted boarding
Far too many customers requiring assistance, seems to delay most things and then they seem to get priority seating etc. surely a policy that limits the number of assisted boarders needs to be considered. Sooner or later they will make up the majority on some flights. Please address this.
October 15, 2025
Reply from Jet2.com
Hi there,
Thanks for your review.
I'm sorry to read about your recent experience.
If you would like us to investigate the points you've raised, kindly send details of the issues you faced by visiting our website at www.Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course.
Thanks again for your review.
Kind Regards,
Gemma Stocks
Customer Service Executive Support
