PB

peter brinicombe

United Kingdom

Reviews

Review of FRASERS


Rated 1 out of 5 stars

What a crap outfit of a company

Still waiting for a parcel i ordered mid December they are absolutely crap excuse after excuse .Just received my parcel, not bad only around a month to deliver. I was told a week ago my postage refund was done, guess what ,it wasn't. Just got the refund today after more and more complaints. The whole company are full of s**t lies after lies can not speak to anyone, ask questions on the web chat and all you get is the same reply not even answering the question. I would leave -5 stars if I could . If you want any goods in a hurry don't order from this shower. No customer service or care at all. I would not recommend anyone to use this outfit. Gone down hill very badly since sports direct took over even their Cardiff store is a dump inside ,all changing rooms dirty and no lights very few staff etc.

December 19, 2022

Reply from FRASERS

Hello Peter

Thank you for taking the time to leave us this review.  
 
We’re sorry to hear that you have not received your parcel.
 
I have since contacted you personally and will work to get this matter resolved
for you.


Kind regards
Jordan
Customer Service

Review of GO Outdoors


Rated 1 out of 5 stars

Waste of space don't use

My first order of this item never arrived i phoned up go outdoors and they said they have re ordered because the other has got lost ,guess what I have not seen the 2nd order either. What a total waste of time this company is I would leave zero star if possible. If you want your choice of product I suggest you order it elsewhere with someone who cares as this lot are a pile of S..t

January 5, 2023

Reply from GO Outdoors

Hi Peter,

Your review has been greatly appreciated.

I am sorry to hear that you have not received your replacement order.

If you want us to investigate this further, please contact us at onlinereviews@gooutdoors.co.uk.

Please include your order number, full name and billing address including postcode.

Regards,

Emma,

Go-Outdoors Online Review Team.

Review of GO Outdoors


Rated 1 out of 5 stars

Ordered before Christmas and still not…

Ordered before Christmas and still not received any thing

January 2, 2023

Reply from GO Outdoors

Hello Peter,

I would like to thank you for taking the time to leave your review today.

I have looked into this matter for you and sent you an email with an update on the situation. I am sorry to read about any issues you have had with your delivery, however hope to hear this has been resolved soon.

Kind Regards,
Kingsley,
GO Outdoors Online Reviews Team

Review of DHL


Rated 1 out of 5 stars

I would give -5 if I could

I would give -5 if I could . The whole company are full of bull s**t. My parcel was a week late on delivery no one updates the tracking so i arranged after many hours of trying to get hold of someone to collect my parcel ,I drove 15 miles to the depot , when i got there i was met by an ignorant woman who said we are not serving customers with pick ups today as we are to busy. She then told me it would take about 6 hours to find it . I got hold of manager tore him a new ars**ole and he eventually got someone to get it for me, 5 minutes later he handed it over to me, how difficult was that. They persistently lie to you. The drivers say they tried to deliver but no card left, funny old thing as I and wife were here all day. When i phoned customer services the guy i spoke to said they have not been to your postcode because they are to busy , more lies from DPH. They are a total shambles and full of s**t, i will never use this outfit again and i urge others to think twice. bunch of w*nk*rs

December 16, 2022
Unprompted review

Reply from DHL

Hallo, Ihre Erfahrung mit unserem Service bedauern wir sehr. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben werden, uns zu verbessern. Da auf dieser Plattform die Bearbeitung Ihres Anliegens nicht möglich ist, wenden Sie sich bitte an unseren Kundenservice unter: dhl.de/kontakt Beste Grüße, Ihr Kundenservice Deutsche Post DHL

Review of The Perfume Shop


Rated 1 out of 5 stars

ordered on 30/11/22 and still not…

ordered on 30/11/22 and still not received it. change delivery company, royal mail are crap, until this happens, I will not order anything else.

December 7, 2022

Reply from The Perfume Shop

Good morning,

I am really sorry to hear your purchase arrived with you this way. Please could you send your order number, full name and a couple of images to our email at reviews@theperfumeshop.com and a member of our team will pop in touch.

I am so sorry for any inconvenience caused.

Kind regards,
Sharain

Review of Plastic Box Shop


Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with, Gary the chap who helped me was excellent he was very friendly, and his communication could not have been any better. The delivery was also brilliant, I ordered late afternoon and the pallet of goods I purchased was on my drive at 9.30am the next day you cannot beat that The x40 Wham vista pots I bought are of excellent quality, they feel very strong, look great and all complete with good drain holes etc and are good value. I 100% recommend Gary and the Plastic box shop.

November 10, 2022
Unprompted review

Review of Sportsdirect.com


Rated 1 out of 5 stars

Don't buy adidas if you want your goods

I ordered several items online for next day delivery. after I placed my order i was told some items were coming straight from adidas these were showing in stock on your web site ,then adidas emailed me to tell me they are not in stock and my order was delayed as nil stock. I waited 2 weeks phoned adidas direct and was told best to cancel your order. What a joke 2 weeks wait and still no goods why do you advertise these items as being in stock when they are clearly not. just not good enough. Or why deal with a joke outfit as adidas. I will buy elsewhere in future. Also my other items did not arrive next day, they took 3 days. A reply would be good

August 21, 2022

Reply from Sportsdirect.com

Hi there, 

 
Thanks for your review, I am sorry to hear that you are having issues with your
order. 
 
Please contact us at cs@sportsdirect.com [cs@sportsdirect.com] so that we can
look into this for you. 
 
 
Kind regards, 
Bethany
 

Review of DPD UK

Review of DPD UK

Review of Lakes


Rated 5 out of 5 stars

Excellent service from Lakes Bathrooms

I have a Lakes Bathroom shower screen that I purchased around 15 years ago which is still in perfect working order but I wanted a new lower seal. I phoned and spoke to a guy in lakes bathrooms who was ever so helpful, he guided me to the online site where I could order my replacement parts, I ordered my parts on the Monday and they were on my doorstep Tuesday lunchtime all very well packaged and they had even included some extra parts free of charge that were not listed on their site that I also required. I can not fault the service I have received from start to finish, highly recommend lakes bathrooms.

November 1, 2021

Review of Funky Pigeon


Rated 5 out of 5 stars

Excellent service

Easy web site to use good choice of cards etc. My card was delivered on time and my nephew loved it .The price was also fair for £7 I had an A4 card with a photo I sent them printed on it and delivered. It would cost that much in well known super markets for the card alone. I have not seen it myself so can not comment on the quality but I am sure if there were any issues my sister would have told me.

March 5, 2021

Review of ChemistDirect.co.uk


Rated 5 out of 5 stars

The item I ordered was delivered within…

The item I ordered was delivered within 2 days It was at a good price recommend seller

October 5, 2020
Unprompted review

Reply from ChemistDirect.co.uk

Good afternoon, Peter.

Thanks for the great review! Your feed back is Greatly appreciated.

Kind regards,

Ben

Review of Bathroom Spare Parts


Rated 5 out of 5 stars

highly recommend this company

excellent customer service and communication from Ross. They went out of their way to find me replacement buffers for my seat. Once ordered delivery was in a couple of days can't fault that. Very happy customer and have already used again with the same outcome.

July 13, 2020
Unprompted review

Review of OnBuy.com


Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Very good price for my product, very quick delivery arrived before due date and free delivery . Highly recommend.

January 16, 2020
Unprompted review

Reply from OnBuy.com

Hi Peter,

Thank you for leaving OnBuy a review. We're delighted to hear you could benefit from the fantastic prices on OnBuy and hope we can welcome you back soon!

Best regards, OnBuy.

Review of Wiggle.co.uk

Review of MATCHES


Rated 5 out of 5 stars

Great service

This is the first time I have used Match fashion.com the experience has been brilliant . Excellent product, choice of products ,communication, packaging and very quick delivery 100% recommend and will certainly use again.

December 30, 2015
Unprompted review

Reply from MATCHES

Dear Mr Brinicombe,

Thank you for sharing your thoughts with us.

I am delighted to know that we are impressing our valued customers.

Kind regards,

Holly Rosenberg
Eshop manager