CU

Customer

United Kingdom

Reviews

Review of Team RH


Rated 1 out of 5 stars

Room for customer service improvement

Customer service could be much improved. Still waiting on a reply to cancel my membership. I appreciate you may be busy. This company isn't for everyone, and I recognize that it's not for me. I wish you well in your business, but please just cancel my membership. I've served my year trapped in a process that doesn't suit me. Not going to slag you off or anything. Would just like to cancel please

September 17, 2025
Unprompted review

Reply from Team RH

Hey,

We have been so busy with the influx of new members wanting support on the plan - we have hired and are training our newbies!

Shame you're offskees- you're gonna miss a whole new world of Team RH!

TRH x

Review of Alltricks


Rated 1 out of 5 stars

Avoid at all costs!

I ordered a hoody, which was unfortunately delayed by the supplier. Twice i received an updated delivery date. In the end, All Tricks cancelled my order. Then i received an email saying the hoody was back in stock, so I placed an order. only to be told it is delayed again. Just sort out your supply chain, for gods sake!

September 12, 2025
Unprompted review

Review of Heidi


Rated 5 out of 5 stars

En point customer service

Great customer service from Abbie. She knew exactly what to offer after I had said what I was looking for. No typical sales pressure, which is a refreshing change.

July 17, 2025
Unprompted review

Reply from Heidi

Hi there, 

Thanks so much for taking the time to leave this review, I'm pleased Abbie was able to find the perfect holiday for you and made your booking experience pleasurable - I will pass this review back to her! 

We hope to hear from you again next time you fancy a mountain getaway ⛷️

Take care, 
Hawaii (Customer Support Executive)

Review of Numan


Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

March 18, 2025
Unprompted review

Reply from Numan

Hi 👋
Thank you so much for the review! 👏


If you need any further help in future, please don't hesitate to get in touch.


All the best,
The Numan Team

Review of Lyst


Rated 1 out of 5 stars

Disappearing order

I ordered a pair of levis. I did not receive an order acknowledgement or delivery details. I am still waiting for my order. The money has left my account but no details of where my order is or when it will arrive. I can't get hold of anyone from Lyst. Do not use this company. I'm now £128 out of pocket

February 10, 2025
Unprompted review

Reply from Lyst

Hi there, I am sorry to hear that you still haven't received updates for your order.

Kindly contact us via customercare@ly.st so we can further assist you regarding the status of your order.

Looking forward to your email! - Lyst

Review of brainmanager.co.uk

Review of learndirect Limited


Rated 1 out of 5 stars

I raised a problem with the content

I raised a problem with the content. I couldn’t click on certain areas of her program on the excel 2016 intro course. You’ve yet to investigate and resolve the problem. I’ve paid for this course but cannot complete it 100%. Disappointing!

November 14, 2021

Reply from learndirect Limited

Good afternoon Anne, we were sorry to read this feedback.

We have emailed you directly regarding your isue and are sure we can assist. Please respond so that we can assist you further - we are certain we can assist you further.

Please also feel free to reach out on customerservices@learndirect.com should you wish to - we are certain we can assist you with this matter.

Kind regards

learndirect

Review of Rat Race Adventure Sports


Rated 1 out of 5 stars

This company are only after your money

This company are only after your money. I am in disbelief that for such an endurance event, you’re only allowed 1 small savoury item. Unlimited amounts of sweets do not get true athletes through events like this. You should do some training on nutrition! The staff are all highly strung and do not like any sort of change or difficult questions. A severe lack of fluid stations on one of the hottest days of the year. How people didn’t get a heat illness I do not know. The medals are cheap and lasered wood, apparently for environmental reasons. Again, another cost saving option. We did not get value for money. I will not be booking with rat race again. I seriously don’t know what my £440 went on.

August 5, 2021
Unprompted review

Review of Wetsuit Centre

Review of Luxury Flooring

Review of TyresOnTheDrive.com


Rated 2 out of 5 stars

Dont believe your quote

I was charged more than the initial invoice with no explanation.

December 13, 2015
Unprompted review

Reply from TyresOnTheDrive.com

Thank you for your review, I am sorry to see that you were charged slightly more than expected, We will of course get one of our customer service team to contact you in order to get this resolved.

Regards

the TyresontheDrive team.