joanne oneill

Could speak to a human being when I had difficulty making my order. Thank you

Arrived promptly
A good quality product accurately presented in the photo

Delivered on date given at time of purchase
Sizing as described in customer reviews ie ‘a little generous’

arrived within the advised time frame
polite and cheerful

The pods are efficient for storage of boxes. Fitting furniture is more difficult and less efficient in that not all the space can be used.
Prep by calls emails made sure we knew what to expect on the day
Pickup was today. Paul and Alex worked very hard and made the best use of space available. They went above expectation in loading our many odd shaped items of furniture
Thank you

I have used cheeky panda toilet rolls and kitchen roll for about a year. The toilet rolls, in particular are very good quality. Up to now I have bought from Booths supermarket or Ethical Consumer website. Buying directly from Cheeky Panda the website guides/directs ( ie would be easy to click ‘yes’ by accident) the buyer towards setting up a regular subscription by offering a discount it also encourages the use of Klarna a buy now pay later facility.
I will not buy directly from the site again as my personal view is that both subscriptions and ‘buy now pay later ‘ are rarely a good thing for the buyer.

Sometimes I have problems with delivery to my house in rural Cumbria. I was able to speak to someone (!) at Soak&Sleep before I ordered. I requested delivery on a specific day when I knew I would be at home all day. Delivery was straightforward if the driver could not find us he knew he could call for directions.
The products are not cheap but they are good quality and I have used them before.
satisfied customer Cumbria

Helpful that I received an update text letting me know the delivery would be later than originally planned.
Friendly and polite

Have used Latex Sense for around 10yrs to buy mattress for myself, our family holiday home and relatives. Company helpful with guidance to choose appropriate mattress for the different situations/people.
Price is good for a quality product. The washable bamboo zipped covers are ideal for the holiday home.
Usually delivered within day however recently needed a non standard size that had to be specially made. Kept me updated with progress
Overall an excellent competitively priced product with excellent service

Delivery fine. the app is not as easy house as other delivery apps

The garden storage box was what I expected from description and reviews
The customer service however exceeded my expectations. Delivery was to a property in rural Cumbria with a postcode that covers over 20 properties spread apart and on a number of different lanes off the access road. Despite my best endeavours to communicate with online suppliers and give detailed directions and 'drop off' options over 50% of deliveries never arrive. Sophia in sales kept in email contact until I confirmed that delivery received! Way above the service from the major online supplier (Amazon). thank you

good discounts on top products
easy website to use
excellent email communication re progress of order
recommend with no reservations