Paul Roy

Jetstar cancelled my flight out of Singapore to Melbourne ,
Rebooked the next day with Qantas - currently departure running 6 hrs late and then tried to charge me $180 for changing my domestic ticket in Australia for a problem they caused . Took over 2 hrs on “live “ chat to resolve the problem. The reason I avoid Australian Airlines like the plague

Currently sitting in Changi Airport after plane delayed - 3 lots of 2 hours late delays. Hopeless communication, food vouchers a shambles with 300 passengers milling around. No indication of what is going to happen. Another classic bad Qantas experience, the reason I only fly Qantas as a last resort . The Singaporean ground staff did their best to- I feel sorry for them - let down by a dismal company who treat economy passengers like cattle .
Recently had a delay with Thai Airways who looked everyone really well, provided information and food and drinks straight away and actually seemed to care about their customers . Now after 1am and unsure whether this international flight will even go.
As Ihave said - avoid them like the plague

Had problem and got onto help. Had a reply from George with clear instructions- data roaming somehow got turned off. Problem solved in 5 minutes total. Excellent service

Bored and unhelpful staff, hospital quality food and left valuable over size package in the rain - luckily didn’t destroy valuable painting inside .
Avoid Qantas like the plague if possible - the above is pretty standard fare for them.

Absolutely terrible. Plane eventually cancelled due to engine problem. Missed international connection so booked for next day. No compensation for parking or travel and would not honour 2 x $15 food vouchers on the next day flight. Refused $39 voucher on $3000 fare. Sullen check in woman . This is the reason I try to avoid flying Qantas like the plague since the early 2000’s

Have not been able to access my account since 10 April this year .Replies simply say “ working on it” .
Avoid this company like the plague and I have now been forced to refer them to the appropriate authorities.

I have been with Dassett for some years and all was fine but I have not been able to log in for over 3 months - user disabled note when I try. Replies only say they are working on it . Ridiculous I can't access my money and now getting somewhat concerning.
Hopefully I will get access before I die and will withdraw everything and stay away from them. SUggest you do the same.

Audio Network is a brilliant service for someone who has been in the industry for over 40 years. Music costs used to be crippling as we could rarely afford composers and now we are getting a selection of the world best. What's not to like.