DG

dgh

United Kingdom

Reviews

Review of Yodel by InPost

Rated 1 out of 5 stars

Just awful

Safe place not allowed

Delivery didn't happen in time slot but 28h later with no notification

When delivered, simply dropped on door step

Delivery photo totally irrelevant

Altogether a shocking performance

August 16, 2024

Reply from Yodel by InPost

Hi there, I understand your concern that the parcel was left on the doorstep and the parcel was not delivered on time. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & search number, along with a link to the review? Thank you, Yodel Team.

Review of Tayna Batteries

Review of F.R. Jones & Son

Review of Waitrose

Rated 5 out of 5 stars

Great Job.

Great Job.

Once you reserve a slot well ahead.

Few replacements
Very polite drivers

January 19, 2021
Unprompted review

Reply from Waitrose

Lovely comments - thank you! Harriet

Review of Ocado

Review of TTNC - The Telephone Number Company

Rated 5 out of 5 stars

TTNC always provide excellent customer…

TTNC always provide excellent customer service and a great quality VOIP product at a great price

January 7, 2021

Reply from TTNC - The Telephone Number Company

Hi,

Thanks for the glowing review.

I'm glad I could solve your problem, providing you with a local Irish number and associated VoIP User, allowing cheaper international calls.

As a company, we focus on customer service and are proud of our products, so it's great to hear this feedback.

Thanks again,

Will - TTNC

Review of F.R. Jones & Son

Review of Zen Internet

Rated 5 out of 5 stars

Simply the best - Solid and reliable and deservedly not cheapest

Zen are not perfect but they make a supreme effort to provide good service to individuals.

When you have a problem they listen and understand, they escalate appropriately and work hard to overcome the awful management at Openreach when necessary.

November 28, 2018
Unprompted review

Reply from Zen Internet

Thanks for your comments dgh,

We do strive to put great customer experience at the heart of everything we do, so we're delighted to read your comments.

Thanks


Simon

Review of Bulb

Rated 5 out of 5 stars

Such an easy switch process

Such an easy switch process, can't wait and saving £200+ per annum

use
bulb.co.uk
/refer/david8420

Copy and then cut and paste both lines to join!!

January 2, 2018
Unprompted review

Review of Kite Packaging

Rated 5 out of 5 stars

Great

Good product, fast, efficient delivery, best price

February 19, 2017
Unprompted review

Reply from Kite Packaging

Hi dgh,

Thank you for your feedback.

We are glad to hear that your recent order was delivered efficiently, and that you have found your double wall boxes and white news offcuts to be good and priced competitively.

We hope you will choose to visit us again soon!

Best wishes.
Kite Packaging

Review of Vidahost

Rated 1 out of 5 stars

Are they really this bad? ENDEMIC SECURITY FAILING

After several years of what I thought was good service I have had a shocking revelation.

Support emailed me (in plain text) my password. To me this is a cardinal sin. They then admitted that all the support staff can see your password.

This is by far the worst security protocol I have EVER experienced, unbelievable.

December 2, 2016
Unprompted review

Review of Ancestry.co.uk

Rated 1 out of 5 stars

The service is becoming much less reliable and the support, which used to be amazing is now laughable

The data is great, the tree service is great, family tree maker is cool.

So you have introduced a fatal error which completely stops me using the site for its primary purpose into your primary live website. This should never happen on a professional web environment with proper testing and regression capabilities.

You decline to provide a target time to fix the problem.

Your support staff provide no information on your help line

You have no support escalation procedures.

This service is nothing short of laughable.

May 11, 2016
Unprompted review

Reply from Ancestry.co.uk

We are sorry for the experience that you have had, and we will be sure to pass your feedback on to the appropriate department.

Review of SerenataFlowers.com