Ms Lesley Seifert

It was my absolute pleasure to get everyone over the line; helping out further down the chain and resolving the problems that popped up.
Thank you for being receptive to letting me assist even though I wasn’t your selling agent. Good luck with the move and enjoy your new home.
Adam and the Esher team

Hi Lesley,

We are very sorry to learn that you haven't received your order and that you haven't received any responses from our customer service team.

Your feedback is important to us, and we'd like to make things right.

Please email us at customer.service@dunelm.com with your case reference '07815043' if you need any further assistance or if the issue remains unresolved.

- Lyns

Hi Lesley, I am sorry to hear that your overall experience was not good. I understand that our service has fallen far short of your expectations. We want to ensure you that we're taking all feedback seriously and working hard to address the problems. I would really like to have a look into this for you. Please could you email trustpilot@yodewronl.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team

Please tell us your order number so that we can check it for you. If you don't know your order number， please tell us your full name as well as your shipping address.