SH

Shane

United Kingdom

Reviews

Review of Fluid


Rated 2 out of 5 stars

Making it harder to pay

Considering how viciously they punish you for late payments, it's a little ironic, not to say moronic, that they make it ever more difficult to pay. You can no longer use traditional online banking to send to their a/c and s/c, nor can you sign into the Fluid website or app and manually enter your bank details.

Instead, they demand you use the clever new system that launches your bank app from within the Fluid app, which is fine, EXCEPT that it only works with SOME banks, whereas the old methods worked with ALL banks, so how, pray tell, is that an improvement?

The sole, single, only option left then, is to pay by debit card, so for God sake don't lose it, or they'll rejoice in charging you a late payment fee ...

October 14, 2025
Unprompted review

Reply from Fluid

Hi Shane,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Best,

Stephanie.

Review of Wellheatershop


Rated 1 out of 5 stars

Same old con

This is the same piece of Chinese tat that's been around for years under a plethora of names, including lumiheat, equi-warm, luxiheat, heatwell, etc. You can find the same thing on Ali-express or Temu for under £5.

They provide various fairytale back stories, about it being invented in Sweden, Australia, or the brainchild of Oxford graduates, but the reality is a very simple, bog standard fan heater, blowing air over hot wire elements as has been done for many decades by better made offerings than this.

They do produce a little bit of heat, but don't expect to rapidly heat large rooms for small money, because you'll be disappointed.

October 14, 2025
Unprompted review

Review of Peter Tyson


Rated 5 out of 5 stars

Great return process

I had to return a pair of speakers to these guys, due to my own error, but the experience was refreshingly hassle free. No arguments, no delays, just a fast, full refund.

The earlier delivery had been free and on time, so all round I can only give them 5 stars.

September 7, 2025
Unprompted review

Reply from Peter Tyson

We're happy to hear that the return process was smooth and easy. We appreciate your positive feedback regarding the prompt delivery and are glad you had an overall positive experience. Thank you!

Review of Tufina Watches


Rated 1 out of 5 stars

Not really German

These are cheap and nasty Chinese watches, playing on the name "Tutima", which is a genuine German watch brand. I strongly recommend reading some online watch forums before buying, it turns out that Tufina are not really German, they lie about where they get parts, their watches commonly err by several minutes per day, and the cases are wafer thin. Avoid like the plague.

Edit 11/10/25 In response to Tufina's comments. Simply resurrecting an old company trademark does not in any way prove you share the original values, knowledge, expertise or approach. I collect quality mechanical watches, particularly German brands. The likes of Nomos, A. Lange, Maurice Grossman and Glashütte Original use in-house movements, while the the likes of Sinn, Mühle, Tutima, Laco, Stowa and Damasko use high quality Swiss base movements and modify them in-house.

Can you please tell me which of the above you do? Why do numerous experts say your movements are well-known cheap Chinese models? Can you confirm here, in writing that the movement parts, cases and straps are genuinely "made in Germany"? Can you give us your current German factory address, because the photo on your website is of a building occupied by Nordson EFD? Or a website where we can see video of German workshops and watchmakers manually machining components and assembling large numbers of movements? Can you tell us why you're on record admitting to one customer that your movements are Chinese? Or why numerous watch experts/collectors say your watches are not what you claim?

I'm sure your watches are adequate fashion pieces, and I have absolutely no objection to that, but please stop trying to fool people into believing they're something they're not.

October 9, 2025
Unprompted review

Reply from Tufina Watches

We appreciate your feedback, though it’s important to clarify some serious inaccuracies in your comment.

Tufina is not a marketing invention — it is our family name, carried for more than eight generations, dating back over 250 years. Our ancestors built the Clock Tower of Tirana in 1828, a landmark that still stands today. We are proud of this heritage and continue to operate as a family-owned company, based in Munich, Germany, for the last 35 years.

Our watches are designed and assembled in-house under the Theorema and Pionier brands, trademarked with the German government since 2004. Each model undergoes individual inspection before leaving our workshop.

We checked our records and could not locate any customer under your name. Even asked you through Trustpilot to provide that information. If you are a genuine buyer, we warmly welcome you to reach out so we can help directly. In fact, please do so. It will be an honor to assist.

Review of TotalDrive


Rated 1 out of 5 stars

Spammers and Scammers

I've been bombarded with emails from these fraudsters for the last few days, with various subjects such as;

"Storage Disabled Today 98PF98BK02"
"Storage Subscription Ended Today 7166526"
"Storage Access No Longer Active Today 87689338"
"Your drive cloud account has been closed Now0001522"
"Storage Ended Today 62SJXZ7SEK"
"Your service has been closed today 906361889"
"Your drive has hit its storage limit 7053291674"

In reality, I don't use ANY cloud/online storage, and never have; these shameless liars are simply phishing to scare people who don't know better to pay them money for fear of losing their stuff. They must be soooo proud when they go to bed night.

September 22, 2025
Unprompted review

Reply from TotalDrive

Hi Shane,

We're sorry to learn that you're receiving marketing emails you didn't expect or want. Thank you for bringing this to our attention.
While the email you received did not come directly from Total Drive, we want to assure you that your concern has been taken seriously. Our Compliance Team actively monitors for any unauthorised use of our brand, and your report helps us in those efforts. Protecting your privacy and trust is our top priority.

If you continue to receive these emails, we would appreciate it if you could forward them to https://help.totaldrive.com/en/trustpilot, so our team can investigate further.

In the meantime, here are a couple of quick guides to help you block or report unwanted email using your email provider.

https://help.totaldrive.com/en/account/-/acc-unsubscribe-from-emails

https://help.totaldrive.com/en/account/-/acc-unsubscribe-from-unwanted-emails

We'd like to thank you again for flagging this. If there’s anything else we can assist you with, please don't hesitate to let us know.

Kind regards
Total Drive, Customer Care Team

Review of Spares2Repair.co.uk


Rated 4 out of 5 stars

Great service, if a tad pricey

I ordered an audio cable via next-day service, as I needed it quickly, and it turned up on time and as described.

The biggest plus is that they not only sell, but actually stock, a wide range of Inakustik's excellent hi-fi products, which can be hard to source in the UK. The only downside is that they're a touch expensive, but otherwise all good.

September 4, 2025
Unprompted review

Review of Homeavdirect


Rated 1 out of 5 stars

Fobbed off and lied to

I ordered a pair of speakers from homeavdirect's ebay shop last weekend, making use of a 20% voucher. Delivery was stated as being by-Wednesday, but it's now 4pm on Thursday and they still haven't even been dispatched.

It was vital I have them by Saturday, so chased them a couple of times, but just keep getting fobbed off and given more failed delivery days. They've now ceased responding altogether. I've had to order the speakers elsewhere now, on a guaranteed next day service, so will cancel the homeavdirect order, but it will cost me money, as I could have used the voucher elsewhere.

Overall, extremely disappointing, and I can only recommend avoiding them.

September 4, 2025
Unprompted review

Review of Doorsteprefunds


Rated 1 out of 5 stars

Spammers

I haven't used these characters, nor would I, as I never patronise spammers and liars.

I received a spam email earlier today from this shower, with a return address of maxwell-scott.co.uk, who I believe, sell high-end handbags. In reality, however, the link goes to doorsteprefunds. There is simply no excuse for spamming, much less altering or obfuscating link and return addresses, it all smacks of the behaviour of a company that clearly can't be trusted.

August 22, 2025
Unprompted review

Review of Id Direct


Rated 3 out of 5 stars

Champions of incompetence

No idea of their own stock levels. No idea how to find out their own stock levels. No idea how work a telephone. No idea how to update customers. No comprehension that people rely on them. No chance whatsoever of being fit for purpose.

Edit; eventually got an intelligent, helpful girl on customer services who worked out what had been going wrong and proceeded to put it right.

August 20, 2025
Unprompted review

Review of Vinted COM


Rated 1 out of 5 stars

Let down again

Just had my second poor experience in a row. I bought a jigsaw, described as new and sealed, only to find it had been opened and used, so no telling if any pieces were missing. I could return it, but only if "I" pay the return postage, which is half the value of the item.

It's against UK law to make the buyer pay to return a faulty product, but apparently you accept losing that right when agreeing to Vinted's small print, so you're completely hung out to dry.

There are "some" genuine bargains, but you need to be very careful, not to mention lucky.

August 16, 2025
Unprompted review

Review of talkingpicturestv.co.uk


Rated 2 out of 5 stars

Seems to have gone downhill

I quite liked TP 3 or 4 years ago, although it still had it's flaws. The downside is that most of what they show is either very old, or pretty average, because that's what they can get the rights to free or cheaply. The upside, is that many of the really old films are quite good, and the later, mediocre stuff, can have nostalgic value, or occasionally be something pretty good that history forgot.

Lately, however, they seem to have lost all ambition. They repeat stuff to absolute death, and rarely add anything new of any value. There are dozens more half-decent 1970s-1990s shows, both kids and adult, that weren't popular enough for mainstream repeats, so could surely be sourced pretty cheaply, but they show no interest in adding to their catalogue. Just a big missed opportunity.

August 14, 2025
Unprompted review

Review of Morrisons Supermarkets


Rated 1 out of 5 stars

Just checked my email to find that this…

Just checked my email to find that this dreadful shower have cancelled this morning's delivery, citing payment problems. The card is fine, has several grand in available credit, checked out fine when I placed the order, and was successfully used at 3 other sites yesterday, so any problem is clearly Morrisons. Looking at other reviews here, it seems they have form.

Meanwhile, I'm stuck with no groceries, currently unable to drive, miles from the nearest shop. Thanks Morrisons.

It's really not surprising that Morrisons have lost more market share than any other UK supermarket in recent years if this is how they treat their customers.

August 7, 2025
Unprompted review

Reply from Morrisons Supermarkets

Hello Shane, thank you for your review, and we're sorry for the inconvenience caused by the failed payment. I’d like to pass your comments on to the Home Delivery team to look into this further. Could you please complete the information request I’ve sent so I can contact you directly for more details? - Harsh

Review of AbeBooks


Rated 2 out of 5 stars

Books were filthy

I ordered two used hardback books on clocks and watches, both described as clean and undamaged. They turned up today, in a thin, plastic bag, so suffered bashed corners, but what's worse is that both were literally filthy, as if they'd been kicking around the floor of a garden shed for a couple of years.

It's not worth the time and hassle of returning them, so I'll try to clean them up, but it's a pretty poor show by ABE and their seller (Bahamut).

August 4, 2025
Unprompted review

Review of Lautsprecher Teufel


Rated 5 out of 5 stars

Lovely Quality Kit

Sadly, since Brexit, it's more difficult to source Teufel products in the UK, but there are still options if you're willing.

My latest purchases, a Teufel One M, Streamer and Kombo 62 are all up to their usual standard, and fortunately apps and manuals are still available in English. One slight gripe is the rather tardy support, they do get back to you, but it sometimes takes a week or more.

Overall though, highly recommended.

August 2, 2025
Unprompted review

Review of Vinted COM


Rated 1 out of 5 stars

Great - until something goes wrong ...

I was pretty impressed when I found Vinted, lots of quality stuff from respected brands, often at excellent prices, everything from kitchenware to PC keyboards, garden hoses and high end hi-fi.

My first four purchases went pretty smoothly, but then it all went horribly south. Unforeseen circumstances prevented my getting to the in-post locker in time, so the package was returned to sender. I immediately messaged the seller, apologised and said I'd pay to re-send it, but got no response. I then messaged Vinted, but they said it's no longer anything to do with them from the second it's delivered to the in-post locker. Basically, their "Buyer Protection" is a completely meaningless, worthless ploy to make money; there is no protection whatsoever, there's no interest whatsoever, there's no comeback whatsoever.

So, the seller keeps my money and gets their item back too, probably to sell again, Vinted keep my "Buyer Protection" fee, and I have to sit back and suck it up. In summary, it's cheap, it's tempting, but beware the very painful sting in its tail, because they WILL hang you out to dry.

August 1, 2025
Unprompted review

Review of X-Case


Rated 4 out of 5 stars

Can't Complain

I had to send them a reminder after 10 days of hearing nothing, but then received my order for half a dozen quality Hama memory sticks the next day. All items were present, but best of all were the prices, which were outstandingly low and complimented by free delivery.

June 28, 2025
Unprompted review

Review of Garden Tech


Rated 4 out of 5 stars

Mainly Good

Excellent quality German-made waterbutt and tap, delivered in reasonable time frame. Be aware, though, they use pallet delivery and the driver won't take it off the pallet, so if you have a narrow gate you'll need a workaround.

June 10, 2025
Unprompted review

Review of Couameder


Rated 1 out of 5 stars

Highly Dubious at Best

I was just greeted by an advert on youtube for a £58 brushcutter "made in germany" that linked to these guys. I've been buying products from Germany for 25 years, so know the brands extremely well, as well as general prices for various product sectors, so immediately smelled a rat.

On inspection, the website address and phone number are Chinese, and the domain registration is in China. In some of the photos the product is covered in Chinese writing, while another photo claims it's excellent at "cutting bamboo crops", which I doubt there's much call for in Baden-württemberg.

On top of that, the alleged brand "Voneu" doesn't even exist according to Google, and it certainly isn't an established German company. So, at the very least, we know they lie a lot.

Given that something like a Stihl brushcutter, which really is made in Germany, will cost you £500+ I suspect this thing is about as German as Winston Churchill. Far more likely to be Chinese tat exploiting Germany's reputation for quality. I'll be giving it a miss.

June 19, 2025
Unprompted review

Review of Avira


Rated 2 out of 5 stars

Password nightmares ...

Some elements of Avira anti virus are OK, but don't touch the password manager with a bargepole. Various sections of the website have no clue what each other, much less the app, are doing, so you can literally see your password on one screen, while another section you're trying to access is telling you that same password is wrong. Absolutely useless.

May 30, 2025
Unprompted review

Reply from Avira

Shane, we’re sorry to hear about your experience with the password manager and the inconsistencies you’ve encountered between the website and app. This isn’t the user experience we aim to provide. Please reach out to our support team directly, and we’ll work with you to resolve these issues. You can send us a message to our official social support channel on Facebook https://bit.ly/4jSgTJE or on Twitter at https://bit.ly/42X2TIP Or alternatively if you prefer, you can connect with our team via our support page here: https://bit.ly/4mf3Fbq. Thank you.

Review of Pluto TV


Rated 2 out of 5 stars

Almost, but not quite ...

Pretty good content, but the streaming servers appear to be programmed by 3 year-olds. It's ostensibly a lucky dip system, so you pick a series, select an episode and click on it, only to be greeted by a different episode. All very frustrating, and a shame, because it could have been quite good.

May 3, 2025
Unprompted review