Reply from Back Market - France
Hello,
Thank you for your feedback. I’m sorry to hear that the process felt lengthy and that you didn’t receive all the necessary instructions to finalize your order.
Could you please let us know which specific steps or information were missing? Your input will help us improve our service and ensure a smoother experience for you and other customers in the future.
We are here to assist you, so please don’t hesitate to share any details or questions you may have.
Best regards,
Olivia, Back Market
