Nina Bain

Great prices and fab service! Arrived when it was meant to and was really happy... Cheaper than Amazon! Thanks!

Great price and easy process!

I have never used this company before but I would recommend them in the future. Pick up and drop off were easy. There was plenty of parking and the equipment was explained well.

Thank you!

I attended the Mariah Carey concert at Sandringham (15 Aug 2025) and it was the most unsafe, distressing, and poorly managed event I’ve ever been to. What should have been a joyful night turned into chaos.

Accessibility: I was on crutches with a broken foot. Before the event I was wrongly told accessible toilets were “only for long-term disabled customers” – an outrageous and unlawful response. On arrival, staff had no clue where the access tent was. The 'accessible viewing' space was on a slope and the toilets were a disgrace: only four units for hundreds of disabled people, but being used by everyone which resulted in long queues. No sanitary bins, no running water and filthy conditions.

Safety & Security: Bag checks were superficial at best. Guests were funnelled behind the stage, causing dangerous congestion. Stewards were too few and completely unprepared. It was hard to see how any proper risk assessment had been carried out.

Facilities: Toilets were inadequate and disgusting, water points impossible to find (when we did it tasted of chlorine), and the medical tent invisible. Guests couldn’t bring single-use bottles in, but then drinks were sold in single-use plastic cups - totally hypocritical. Also told no food to be bought in, but lots of people had food. Queues for refreshments were outrageous, food was awful and overpriced. The whole event, including the long gap between performances, was clearly just a way to squeeze more money out of guests.

End of night chaos: When the show finished, fences were broken down and people stampeded into the disabled area. A fight broke out and stewards were powerless. Taxis that had been promised didn’t exist. Instead, private coaches were charging £20 cash only to Kings Lynn, which left many people stranded without signal or options. Traffic leaving the estate was gridlocked for hours with no toilets available, leaving women humiliated and desperate as they used nearby bushes.

It honestly looked like a disaster movie. Hundreds of people walking around not knowing what to do or where to go and receiving no support from staff.

This event breached basic duties of care under the Equality Act, Health & Safety laws, and licensing conditions. Guests were neglected, safety ignored, and thousands of paying attendees abandoned in unsafe conditions.

HeritageLive should be ashamed. I would never attend another of their events, and I urge others to avoid them too. The one-star reviews here are fully deserved.

Great purchase! This is the first time I have bought on a reselling platform as I have always been a bit distrusting of them, but there was no need. The purchase had instant ticket download and all went smoothly at the venue. I would have no hesitation using StubHub again in the future!

Fab experience! Delivered when they said they would and well packaged. Great quality flooring that looks lovely! Also, cheapest I could find online. Would recommend!

Credit where credit is due; this was a seamless transaction. Easy to order online, great communication before and on the day. Delivery guys let me know what was happening on the day and arrived when they said they would. They carefully moved around my house with the equipment and were very friendly. I would have no hesitation in ordering again from AO.

Good service well packaged and arrived quicker than expected (included personalisation). I would recommend!

Easy! What else is there to say? Just super easy!

Experience was good. I was concerned the item was going to take ages to arrive as dispatch took longer than I thought, but actually it arrived quickly, so I was a happy bunny! Would use again!

Never used the service before but seemed pretty easy!

Quick delivery and well packaged. Great all round experience!

Great purchase again! Fast delivery and well packaged. Great products too!

Fabulous! First time I have used the website and ordered from Rare Vinyl to buy a gift. The information was great and the items were exactly as described. The recipient was very happy!

Great experience! Easy to book, great contact from driver, smooth pickup, arrived safely, polite driver, descent price - what more could you ask for?

This was a good experience in relation to picking up the vehicle. The woman that helped us was very friendly and helpful. The vehicle we were given was clean and in great condition. In the US, they have a very relaxed approach to checking vehicle damage, which is different to the UK, but don't be alarmed by it - the vehicle condition wasn't checked when it was returned to the airport, so there was nothing to worry about.

As I have read in a few of these reviews, I experienced the same: after the booking, all of which was pre-paid through Expedia, Avis took the one-way fee again and charged over £120 to fill the tank up as they told me it was collected full, when actually it was empty. This has now been refunded by the company, but this is just a warning to keep an eye on your bank to ensure you are not charged twice, and keep all your paperwork so you can prove any discrepancies such as the amount of petrol in the tank.

Booking something for another country is always a little nervy, especially if you haven't used a company before, but I didn't need to worry. The day before our flight, I got a message from the driver, letting me know where they would be and that they would be monitoring our flight to be there on time. As promised, when we arrived, the driver let us know he was in the vicinity. As we came through baggage, we sent a message to say we were ready and the driver was there in about five minutes. The drive was a smooth one and we arrived safely at our hotel. The driver also helped with our bags. Overall, very happy with the experience.

Quick delivery and items well packaged - what more could you want?! Brill - thanks!

Great items and fast delivery! The products are good quality and looks good on. No hesitation in recommending!

Ordered some spare laces and experienced a great service with fast delivery and great communication. Would definitely recommend!

Another great experience with fast delivery and well packaged pops! Would highly recommend - yet again!