Lesson learnt!
I must admit that Ebuyer wasn't my first port of call when looking to purchase a new monitor. Suffice to say, my initial choice, let's call them "rainforest" messed me about horrifically over a two day period, first of all not dispatching my order, then upon retrying running out of stock and lying about the due delivery date (It would have actually arrived 3 days after the quoted date).
Ebuyer to the rescue! After cancelling my order, I looked about for similar models and ended up on Ebuyer's site. I actually ended up choosing a different model given the wealth of information available on their product pages. Good price, in stock and what's this?! Next day delivery available on orders before 11pm?! Yes please.
Checkout was a doddle, fast and secure and complimented by verified by visa for extra safety. Moments later I received a welcome email thanking me for my order, and not long after that an email stating that payment had been successful and that that was an indication that my order was being prepped for shipment.
As I write, I have received a shipment confirmation - this is a seriously fast turnaround, especially for the time of day.
This is how an online business should be run; a website that's easy to get around, fast and secure payments, and lightening quick turnaround times on orders. I can only guess that their customer service is on par with the rest of the experience, but I'm glad to say that I haven't had to use it.
All in all I'm astounded as to how professional Ebuyer are, and will certainly be gracing them with my future business. Wholeheartedly recommended.
August 19, 2015
Unprompted review