I would never use this company again.
I would never use this company again.. we were delayed at the airport going out to our destination and I telephoned the company stating the issue to be told by their customer service that it wouldn't be an issue and the driver would be informed and waiting at the new time.. only to land and have no driver, again ringing customer service costing over £8 in phone calls to be told to just get taxis and request a refund.. now the company is not willing to refund stating the never receive any communication even though i have sent proof of the phone logs etc.. appalling service
Reply from CarTrawler