HE

Heinen

Switzerland

Reviews

Review of Shock Hosting


Rated 5 out of 5 stars

Great technical support

Great technical support and their VPS servers are really among the best. After sales service is also top notch.

April 25, 2024
Unprompted review

Reply from Shock Hosting

Thank you for the feedback Heinen!

Review of NUDIENT


Rated 1 out of 5 stars

Reply from NUDIENT

Hi,

Thank you for taking the time to provide us with your feedback!
Your satisfaction is our main focus at all times. 

We are truly sorry for this trouble and we apologize for the inconvenience.
Of course, we want to solve this for you. One of our support agents will get in touch with you shortly! 

We wish you a fantastic day!

Review of Puff Puff Palace

Review of Chaos Cards


Rated 2 out of 5 stars

Did not get the tracking nr and support does not reply

I ordered international shipping with tracking. Tracking number is supposed to be shared shortly after the shipping email.

Didn't get any so I emailed support. I also did not get a reply.

So keeping my fingers crossed on whether (and when) I'll get my order.

July 7, 2015
Unprompted review

Reply from Chaos Cards

Dear Heinen,

Thank you for your review, I apologise that we missed your email on the first occasion, but understand now that customer services have forwarded your tracking number to you. We employ a dedicated customer services advisor to offer support on each and every order and we do reply to all communications, so if you should
not receive a reply - it is because something went wrong and we want to help. So you can either re-send it or call the customer services phone number and we will sort out your problem for you.

I am sorry for the inconvenience to you on this order, it will not happen again.

Kind regards,

Anthony Skinner
Store Owner - Chaos Cards