CH

Charlie

United Kingdom

Reviews

Review of Sky Sports

Review of BetterMe


Rated 2 out of 5 stars

Only use if you are already fit

I was clear that I had not exercised in a long time and I was 60, yet the app gave me a workout that was completely inappropriate and left me unable to walk for a few days. I contacted support, and they said it must be a medical issue. I spoke with a personal trainer who said the whole workout was not designed for someone of my age or fitness. There was no medical issue, just inappropriate exercises.

FOLLOW UP - I was given a refund, so I have changed the star rating. However, they do not understand that their workout is not designed for people that have not exercised in years.

September 22, 2025
Unprompted review

Reply from BetterMe

Hello!
Thank you for your feedback. We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.

Looking forward to your reply.
Kind regards, Team BetterMe.

Review of Nextbase


Rated 2 out of 5 stars

10 days to receive a reply to my email…

10 days to receive a reply to my email is unacceptable. I wrote to request a different fitting day. The reply came one hour before the fitter arrived. Giving the reason as "unprecedented volume into CS support currently" is not an acceptable excuse for professional companies. Hire more staff or improve the system.

September 29, 2025
Unprompted review

Reply from Nextbase

Thank you for your review. We are sorry for your current product experience and would love to help.
We can see that a customer ambassador is currently assisting with your ticket and is doing all they can to support you with this issue. We really appreciate your patience during this time and are very sorry for any delays.

Review of Mabelanddaisy


Rated 1 out of 5 stars

WARNING! This is a drop-shipping site from China

WARNING! This is a drop-shipping website. You can buy the same products on AliExpress for one third of the price. It is not "mother and daughter". My mother purchased before I had chance to do due-diligence. You wait for two weeks for the product to arrive from China, and the quality is nothing like the photo.

August 25, 2025
Unprompted review

Review of Circulsense


Rated 1 out of 5 stars

Such a disappointment

Such a disappointment. The first ring had to be replaced as their was a design fault. The new ring has battery issues. It doesn't last 6 hours, so I would have to charge twice a day to get sleep data.

July 17, 2025
Unprompted review

Review of sellerlogic.com


Rated 5 out of 5 stars

An amazing repricer at a great price.

I stumbled onto this repricer by chance, as it is not well advertised. What a great find! It seemed a little complicated initially, but after a short time it all became very logical. They ever give you an onboarding session, which was excellent thanks to Shushika. It is so powerful I have not even looked at all the functions. The price is also very good. My present repricer charges over £100 a month, even though I have only 60 products. It's going to be £15 a month with Sellerlogic.

August 29, 2025
Unprompted review

Review of American Express Global

Review of Tide


Rated 2 out of 5 stars

70 min waiting and then nothing

I asked to close my present account and open a new account. The support person posted the generic "sorry you're leaving", so I had to explain again. I closed the account and they said I had to call onboarding to get a new account. I joined the queue at 16:00 at position 10. At 17:10 I was at position one and then it rang out. Clearly they just closed shop for the day. Terrible customer service.

June 30, 2025
Unprompted review

Reply from Tide

Thanks for sharing this with us, Charlie. We hear your frustration - it shouldn’t have been this hard to switch your account.

Waiting that long only to be cut off isn’t the experience we want anyone to have.

We’ve sent you an email titled “Request for information about your experience.” Once you respond, we’ll make sure your concerns are passed on internally.

Update: Thanks for sharing this with us, Charlie. We hear your frustration - it shouldn’t have been this hard to switch your account.

Review of Monstershop


Rated 1 out of 5 stars

Beware of this shop on B&Q's website.

Beware of this shop on B&Q's website.
After contacting monstershop via B&Q's website chat system, they said they would send the screws. I got an email two weeks after purchase telling me the screws would be with me in 2 to 5 days. I got the same email today, one month after purchase, telling me they will be here in 2 to 5 days. I have contacted B&Q support twice, and they have just washed their hands of it, saying I must contact the vendor.

May 24, 2025
Unprompted review

Reply from Monstershop

Good afternoon Charlie,

Thank you for taking the time to leave a review. We are very sorry you are not happy with us!

Please could you send an email with the details of your order to support@monstergroupuk.co.uk using the subject line TP-190625?

We would like to get this resolved for you as quickly as possible.

We are very sorry for this inconvenience.

We look forward to hearing from you!

Kind regards,
Monster Customer Support

Review of B&Q


Rated 1 out of 5 stars

Don't buy from B&Q Vendors!

B&Q is no longer a trusted brand. I bought a shed through one of their vendors on their website. Next day delivery, it arrived two days late. Also, not all the screws were in the box. Errors happen, but a company is judged on the way they handle them. After contacting the vendor via B&Q's website chat system, they said they would send the screws. I got an email two weeks after purchase telling me the screws would be with me in 2 to 5 days. I got the same email today, one month after purchase, telling me they will be here in 2 to 5 days. I have contacted B&Q support twice, and they have just washed their hands of it, saying I must contact the vendor.

May 24, 2025
Unprompted review

Review of Jobalots


Rated 1 out of 5 stars

Don't waste your money. You will regret it.

I bought thirty items. Sixteen of which were damaged, and of those twelve were irreparable or missing. I got one slipper instead of two, a metal angle lamp which was snapped in two, an earphone box without the earphones, a robot mower that doesn't turn on, a coffee machine that doesn't heat water, the list goes on. Support basically said, there is no guarantee, fill out a form.

Response to their reply -
They do not check at all. One slipper inside a clear plastic bag was not even identified as an issue. A broken lamp in an easily opened box was not seen.
They are just selling unsellable items to fools (like me) that think they are getting a good price.

March 1, 2025
Unprompted review

Reply from Jobalots

Hi Charlie,

Thank you for your email and for taking the time to share your feedback.

I truly understand how disappointing it must have been to receive items in the condition you described. As stated on our listings, there is always a level of risk when purchasing customer returns and liquidation stock. We do our best to be fully transparent by listing all potential conditions upfront so customers can make an informed decision before placing any bids. Once a bid is placed, it is considered an acknowledgment of the possible risks involved.

That said, it is our utmost priority to assist where we can. However, as a company, we have designated departments responsible for investigating any reported discrepancies. This ensures that all concerns are reviewed thoroughly and fairly. In such cases, we kindly ask that the relevant form or process be completed so the matter can be formally assessed.

Alternatively, please don't hesitate to contact us using our email: support@jobalots.com.

We sincerely appreciate your time and effort in reaching out. If there's anything else we can do to support you, please don’t hesitate to let us know.

All the best,
The Jobalots Team

Review of Paypal


Rated 1 out of 5 stars

PayPal allows people to be scammed

PayPal allows people to be scammed and sides with the scammer when a claim is made. The whole reason for paying with PayPal is to protect yourself against such things. I guess its profit over people.

June 6, 2025
Unprompted review

Review of Argos


Rated 1 out of 5 stars

Argos used to be great

Argos used to be great. Now, you must wait 30 days to be able to download an VAT invoice, and even then it's not sure if it will be possible. Before then, support must mail it to you. Really Argos? Why not send a VAT invoice PDF attached to the order confirmation email, like every other online retailer.
Also, if you want to order a few of each item, when you finalise the process it only then tells you the transaction has failed. Even when the credit card company has authorised the payment. If you don't want people buying 5 or 10 items of a product, stop them from adding them to the shopping cart. Don't just give a fake error at the end of the process. It has happened three times to me.

April 9, 2025
Unprompted review

Reply from Argos

Hi Charlie

I am sorry to read of the issues you've encountered with placing orders. We appreciate you taking the time to share your feedback, and we'll certainly pass it along to the relevant teams. We strive to provide a seamless and positive online shopping experience for our customers, and we're committed to continuously improving our services.

Best wishes

Bekki

Review of STYLEVANA


Rated 1 out of 5 stars

Don't be fooled by this company

The company looks good initially, but once you place an order and need customer service, you realise was a mess this company is. I don't like to use the word scam, but you certainly feel scammed.

Response to reply - "all requests/inquiries are best sent to us via email" - You do not reply to email, but you know that already!

February 19, 2025
Unprompted review

Reply from STYLEVANA

Hi Charlie! Thanks for your message. Kindly note that as we highly value our customers' data privacy, all requests/inquiries are best sent to us via email (support@stylevana.com). Please do include your email address, order # and other information in your email request to help us locate and address your order issue quickly.

Review of Capital on Tap


Rated 2 out of 5 stars

Not a "new business" friendly company

This is not a "new business" friendly company. I understand that a low credit limit has to be placed on new businesses. However, I do not understand why there is a monthly transaction limit that blocks someone's payments without advanced warning. I paid my balance off early to be able to keep using the card, but then my payments were declined even when there was more than enough on the account. Support forwarded my issue to "the relevant department" that just sent me a generic email telling me they could not increase my credit limit, which I did not ask for. I will probably close my account because of this and the service quality.

April 9, 2025
Unprompted review

Reply from Capital on Tap

Hi Charlie,

Thank you for your review.

We're sorry to hear that your experience hasn’t been entirely positive so far, but we appreciate the opportunity to discuss the issue with you.

If you need any further assistance or have any questions as you move forward, please don’t hesitate to get in touch with us on 02089627401 where we are available 24/7.

Best wishes,
Capital on Tap

Review of VIP Computer Centre Ltd

Review of Brief


Rated 1 out of 5 stars

Biased news is not news

I had to stop listening to all podcasts from brief.news as their summaries too unbiased. Even as a Brit in the UK, I know the discoveries made by DOGE at USAID reflect a monumental level of corruption. However, there was not a mention of this, only the usual left wing narrative. I am in the centre and do not I want to hear all the news. If they are not reporting on this, then what else am I missing?

February 10, 2025
Unprompted review

Review of Sharesub - Partage d'abonnement


Rated 1 out of 5 stars

Not impressed at all with sharesub.com

Not impressed at all. To avoid being charged for another month you have to cancel your subscription, but when you do you lose access to the product immediately. When I started a chat with support, the agent sent a standard template response and ended the conversation immediately.

August 14, 2024
Unprompted review

Reply from Sharesub - Partage d'abonnement

Dear Charlie,

Thank you for your feedback about our subscription policy and your recent experience with our support team.

We understand that subscription management can sometimes be frustrating. To clarify, our current policy ensures that when a user cancels their subscription, access to the product is immediately revoked to protect the interests of all parties involved. We inform users of this policy across our platform, in our Help Desk, blog, as well as right before cancelling to prevent any misunderstandings.

Regarding your interaction with our support, our operator has gotten back to you with a follow-up email apologizing without any response. We always strive to provide clear and helpful information to our customers.

We are always looking for ways to improve our service and customer experience, and your feedback is invaluable in helping us do that.

If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to us directly.
The Sharesub team 🍿

Review of toolkitforelementor.com


Rated 1 out of 5 stars

This product is no longer supported

This product is no longer supported. They do not respond to emails and it seems they are no longer developing it. There is not been an update since 2023, not even a security update. Yet, they are still accepting payment for new subscriptions. Shameful.

July 1, 2024
Unprompted review

Review of Elementor


Rated 2 out of 5 stars

A lot of very unhappy customers

Elementor has a lot of very unhappy "pro" customers at the moment. Even after paying for the pro version we receive constant "nags" to use (and pay for) AI. It has got so bad that the 'WP Minute' even did a special podcast about it. A lot of customers have had enough and are switching to other page builders as Elementor will not confirm when and if they all us to disable AI,

July 1, 2024
Unprompted review

Reply from Elementor

Hello Charlie, thank you for sharing your thoughts with us. I understand that the prompts to use Elementor AI may be intrusive for some users. Rest assured that we are listening and considering changes that will work for everyone.

Thanks again for reaching out!