FF

Fintan Finn

Ireland

Reviews

Review of Energia

Rated 5 out of 5 stars

Simon McCluskey - excellent Customer Service rep

I have to praise Simon McCluskey in Customer Service for his empathy, time and patience. I was planning on moving from Energia due to the impending price rise but have decided to stay. Price is one thing but there are other things to consider too. Well done, Simon, you did a great job today.

September 11, 2025
Unprompted review

Reply from Energia

Hi Fintan,

Thank you for taking the time to leave your review. I am so happy to hear that Simon was able to assist you with your enquiry! We appreciate your positive feedback.

Kind Regards,
Alyson

Review of One4all Gift Cards Ireland

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, borderline scam. Monthly charges - what for? The spend must be less than the amount available - why? What a crock!!!

January 26, 2022
Unprompted review

Reply from One4all Gift Cards Ireland

Hi Fintan, The spend does not need to be less than the amount on your card simply tell the cashier how much is on your One4all Gift Card, and they will swipe for this amount, if the value is higher on your purchase you can pay the balance via cash or card.

Review of Smarter Home Store

Review of Gear4music.com

Rated 4 out of 5 stars

Gear4music Review

Everything I ordered arrived in good condition as ordered.

There was a problem with delivery, however. I requested that the delivery be made on Friday but the driver showed up on Wednesday saying that he hadn't been informed of the request to wait. Because I wasn't home, he left the order with a neighbour, with which I was not fully happy.

Everything turned out fine overall.

July 22, 2016
Unprompted review

Review of Harvey Norman Ireland

Rated 3 out of 5 stars

Online costs less

Hi there. I suggest that it be plastered on your website that buying through your online service is cheaper than buying in one of your shops. One arrogant young man in one of your shops had a very demeaning attitude towards me when I told him I wasn't aware of said fact. I had to put him back in his little box, telling him that Harvey Norman' s operating systems and practices are of no interest to me and that he has no right to presume that I, or anyone else, would know that online purchasing is cheaper. Why should I?

So, my experience with Harvey Norman was a little embarrassing. Staff need better training in customer relations, especially when dealing with customers who are older than them and have a better understanding of the world and its people.

Having said that, I went online, ordered my product and it arrived intact.

June 10, 2015
Unprompted review

Reply from Harvey Norman Ireland

Dear Fintan,

Apologies for the in store experience that you have had. In Harvey Norman we always strive to maintain consistency across our prices, both in store and online. Due to the nature of the Computer and Electrical market, price fluctuation is common. While discrepancies can occasionally occur between in store and online prices, our aim is to reduce this as best we can.

We really value all our customers and I cannot apologize enough that you weren't made feel like this during your store visit. Your comments and feedback are vital for us to improve our service. I hope if you ever visit our store again that you will see your review implemented for the better.

Following on from this, I am happy to see that your product was received and I hope that you are content with its functionality. Should you ever require assistance or if you have a query on another product, please feel free to contact us online or in store.

Regards,

Cathal