love the idea
love the idea, the reality isnt great. the rice pasta they use is vile, subscription only, so you cant order as needed. when they change your subscription due to lacking an item it changes all order going forward so you had better remember to change it all back, their online chat, available 9-5, never has any one available. yet no one else does proper healthy food like this.
Edit, you are correct about the one off, sorry but you hide this and i had not ever noticed. As to the rice pasta, ive eaten very many gluten free pastas and most are excellent, the one you use is terrible, please change it as otherwise they would be great. as to changing, no the order was in the last stages to prepare so there was no option to edit, but there was an option to cancel it, so i cancelled it as i did not want the changes you had made to the last delivery order when you ran out of several items and changed them forever going forward. dont get me wrong, i love most of what you do, but your site is a problem. (as is that rice pasta)
Reply from Field Doctor