MM

Mr Mark Whaymand

United Kingdom

Reviews

Review of Odaje (ex M. Moustache)


Rated 1 out of 5 stars

Terrible customer service

I ordered the shoes in a size bigger than normal and yet they were still too small. Because I had removed the label, this company refused to let me send them back to change size. They are only interested in taking your money, Dont spend 135 euros on a pair of shoes from these people.They have NO customer service and dont care about their customers

July 22, 2024
Unprompted review

Reply from Odaje (ex M. Moustache)

Hello Mark, may I correct your comment, you wrote to us on Saturday for a return and indicated that the shoebox had been thrown into the recycling by someone you knew. As specified and as mentioned in our Q&As, it is imperative that the product must be returned in good condition, unworn, unsullied, and in its original box. Unfortunately, without the box, we cannot accept your return. Thank you for your understanding, the M.Moustache team

Review of Plum


Rated 1 out of 5 stars

Zero customer service

Zero customer service. The "chat to a human" function on the app doesnt work. I have been trying to close my account but not able to to !! I wish I hadnt signed up to this very dodgy non-regulated company

December 16, 2021
Unprompted review

Reply from Plum

Sorry to hear you're unhappy with Plum. But we're certainly not a scam. Plum is authorised and regulated by the FCA to help you stash a pot of money automatically.

Could you send an email to help@withplum.com for more details please? Our support team will be happy to assist you.

Thank you!
- The Plum Team

Review of Stratstone