SC

Simon Cook

United Kingdom

Reviews

Review of Discounts for Carers


Rated 5 out of 5 stars

There is a large selection of companies…

There is a large selection of companies and products so there will be something of use. I used Halfords discount plus I could use my Ode card to obtain a little more. Thanks every little bit helps.

February 17, 2023
Unprompted review

Reply from Discounts for Carers

Thank you for taking the time out to leave your review. Have a great day.
Discounts for Carers

Review of Gtech

Review of Discounts for Carers


Rated 5 out of 5 stars

The Discounts for Carers web site saved…

The Discounts for Carers web site saved me a good amount of money when my washing machine broke. No hassle just a discount, thanks every penny counts these days. The Ode card also saves me small amounts every day but it adds up.

December 1, 2022
Unprompted review

Reply from Discounts for Carers

Hi,

Thank you for your Trust Pilot review.

We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.

Review of Vax UK


Rated 3 out of 5 stars

The vax Edge is well made with good…

The vax Edge is well made with good quality plastics and picks up well. It is heavier on the wrist than expected but the most infuriating problem is the location of the on/off button. You keep turning the machine off whilst vacuuming in error. After having used it for more than a week I would not have bought if had I been able to try it first.

November 28, 2022

Reply from Vax UK

Hello Simon,

At Vax, we do appreciate all feedback given to us, so thank you for taking the time to do this.
Please accept our apologies that you have needed to raise these issues.
I will shortly be reaching out to discuss this further and put a resolution in place.

Kind regards

Brad
Customer Experience Team

Review of Carethy


Rated 3 out of 5 stars

Fair price for the shower gel but…

Fair price for the shower gel but delivery too expensive and slow, 8 days and still no delivery date.

November 27, 2022

Reply from Carethy


Thank you for your review.
Do not hesitate to contact us directly through info@carethy.net to resolve all your questions and requests.
We are at your entire disposal.
Kind regards.
Team Carethy

Review of AIT Home Delivery UK Ltd


Rated 5 out of 5 stars

First class service - thank you

I had a 2 hr time slot then the driver rang to say that he was less than 30 minutes away. Some of the friendliest and helpful delivery drivers I have dealt with, a credit to the company.

November 28, 2022
Unprompted review

Review of Carethy


Rated 4 out of 5 stars

Price of the shower gel is good but the…

Price of the shower gel is good but the delivery costs are too high.

November 27, 2022
Unprompted review

Reply from Carethy

Thank you very much for your positive review!
We are very happy to know that your experience was satisfactory and we hope to see you again in our marketplace.
Kind regards,
Carethy Team.

Review of ao.com


Rated 4 out of 5 stars

Overall very pleased with my…

Overall very pleased with my experience. The thing that annoyed me was your email offering "real time tracking" which is not the case. Had that not been offered I would have been happy with the 4 hour time slot.

October 10, 2022

Reply from ao.com

Good afternoon

Thank you for taking the time out to leave us a review, this is much appreciated!

I am glad that you have had a pleasant experience with us and we hope you are enjoying your purchase. We do always try to make sure our tracking is as accurate as possible and I will ensure that your feedback is passed on.

If there is anything else that we can do to assist please let us know, you can contact us on 0344 324 9222. Our opening hours are Monday to Friday 8am to 7pm and Weekends 8am to 5pm.

Shahzad
AO

Review of 1pMobile

Review of Discounts for Carers


Rated 4 out of 5 stars

Just started using the web site so I am…

Just started using the web site so I am slowly getting used to it.

June 23, 2022
Unprompted review

Reply from Discounts for Carers

Hi,

Thank you for sharing your Trust Pilot review.

We truly appreciate you taking the time to share your experience with us; we value all feedback we get from our members.

Review of Toolstation


Rated 5 out of 5 stars

Easy to order

Easy to order, easy to pay and plenty of parking in front of the store at Blackpool. The staff there are friendly and polite. All that and good prices.
Unfortunately the Blackpool store has closed the click and collect till so be prepared to wait behind people who are ordering at the till.

June 5, 2022

Reply from Toolstation

Good afternoon, thank you for taking the time to provide us with your feedback. We strive for a simple and quick experience with our "Click and Collect" service and I am happy to hear that we are doing just that. I am sorry to hear that the wait has been longer at the Blackpool store. Thank you for your patience. Thank you again for your feedback and I am sure the team are looking forward to serving you again soon.

Review of DPD Local


Rated 1 out of 5 stars

Terrible service

Terrible service. Had an email to say they would deliver on Monday, however, at 07:45 on Saturday had an email to say they would be delivering between 08:05 and 09:05. At 08:22 another email to say "sorry we missed you". We were in and nobody rang the door bell or knocked on the door, my dogs bark at the door bell also but nothing. I doubt that they even tried. Do not use them it will infuriate your customers.

May 8, 2022
Unprompted review

Reply from DPD Local

Good morning Simon,

I am sorry for the unsatisfactory service you have experienced with DPD Local and for the troubles caused to you.

I have arranged for an advisor to pick up your case, so they will be in contact with you soon to rectify this issue.

Andy

Review of Gtech


Rated 4 out of 5 stars

I ordered a switch which was slow…

I ordered a switch which was slow arriving so mentioned it in a review. To my suprise I recieved an email saying another one had been sent by courtier, people obviously monitor the reviews, which was fortunate as the first one never arrived. Thank you

April 25, 2022

Review of Gtech


Rated 1 out of 5 stars

This is the second switch that has…

This is the second switch that has failed. The new switch has not even arrived yet, very poor service. Customer service is what has kept me a Gtech customer but not now.

April 11, 2022

Reply from Gtech

Thank you very much for your review. I am very sorry to hear this and you have yet to receive the new switch. I have re ordered this for you to be delivered on a next day delivery service with DPD. Please accept my apologies for any inconvenience caused.. Toni

Review of Thompson & Morgan


Rated 4 out of 5 stars

Just received the postiplugs of…

Just received the postiplugs of trailing osteospurmum, a bit dry and wilting but planted then straight away and hope they will recover. Time will tell if it is better to spend a bit more and buy larger plants.

March 28, 2022

Reply from Thompson & Morgan

Thank you so much for taking the time to leave us a rating. Kind regards, Tom

Review of Gtech

Review of Gtech


Rated 4 out of 5 stars

The best on the market for the price.

I have been a Gtech owner from the early days and still think they are hard to beat for the same price range.
Customer service is the best I have come across.
And Item was sent to me in error so I rang them and they arranged for carrier collection the next morning.

February 2, 2022

Review of Fireplace World


Rated 5 out of 5 stars

The fire suite was delivered on time by…

The fire suite was delivered on time by a carrier who gave a 1 hour time slot so there was no waiting in. The fire is basically ready to go, just place the pebbles. The fire looks good and works well as a top up to our central heating. As others have mentioned a white wire would be better.

December 30, 2021

Reply from Fireplace World

Dear customer,

Thank you for your comments. We're glad that you're happy with your new fire suite.

Kind Regards,
Fireplace World

Review of Specsavers


Rated 4 out of 5 stars

I had good service from booking my eye…

I had good service from booking my eye test through to choosing my glasses. Would have given 5 stars if someone had dealt with my hearing enquiry.

September 16, 2021

Reply from Specsavers

Thanks for the review Simon, we'll use your feedback to help us do what we do. If you'd like to give us some more info, please leave it here and we'll look into it: http://bit.ly/specsavers-contact-us-uk

Review of Toolstation