United Kingdom
Review of Volvo Cars
They have a chat function - no one is ever available.
They have a call function. After suffering it going through options, I am told, “sorrryball are agents are in training and no one is available to take your call”.
Firstly, that’s a useless response.
Secondly, knowing that, why make a client suffer through all the options of why they might be calling in. It’s rude as well as useless
Review of Volvo Car Group
Volvo V90
Brake has stopped working - no nearby Volvo Garage can look at the car for three weeks!
If you are going to stop independents from mending Volvo cars, you should provide faster repair service.
Review of clearearwax.co.uk
The website is completely broken.
The chatbot gets no reply after a ten minute wait.
The website appointment service, after adding name, email and phone number, just states "Attempt to submit corrupted post data"
Review of Airportr
A great service, and while I would like to be told if driver is going to arrive early, it did not spoil the pleasure of handing over the bags and travelling light.
Reply from Airportr
Hi MP,
Thank you so much for your kind words and recommendation — it means a lot to us!
We’re really pleased to hear that handing over your bags and travelling light added to the enjoyment of your journey. That’s exactly the kind of experience we aim to deliver.
Also, thank you for the helpful feedback about being notified if the driver is arriving early — that’s a great point, and I’ve shared it with our operations team to see how we can improve this for future bookings.
Looking forward to helping you travel bag-free again soon!
Review of ITS
Reply from ITS
Good Morning Mp,
Thank you for the 5-Star review, so pleased to hear that you are happy with the fast service and great prices you have received.
We look forward to hearing from you again soon 🙂 - Georgia
Review of ParcelBroker.co.uk
I like almost everything about this company. The prices are good, the website works really well.
I just wish that DHL were still doing lower cost U.K. deliveries. They seem to have abandoned
It’s also a little frustrating that the labels are not quite sized for 1/4 page
Review of Ply Direct
Good telephone service, prompt and good delivery. No damage to boards.
Reply from Ply Direct
It's great to hear Michael that you had a great experience with our telephone service and delivery processes.We hope to see you again soon!
Many Thanks,Jennifer - Customer Service Manager
Review of Parcel2Go
The only complication so far is that the website is not clear what to do when sending multiple boxes of letters within a single order. There is a form to enter the number of boxes on the second page of an order but it ought to be mentioned on the first. I had to find out what to do using the LiveChat - which worked well on the second attempt.
Reply from Parcel2Go
Good afternoon Michael,
Thank you for taking the time to leave your review. I am very sorry to hear that our website doesn´t seem clear.
I would like to contact you via the email we have on file to discuss this further with you. Please do keep an eye out for my email.
Thank you,
Apologies again for the inconvenience caused here.
Emily
Parcel2go Customer Services.
Review of ParcelBroker.co.uk
Review of ParcelBroker.co.uk
Fast efficient response form Help Team, thank you
Review of World Of Envelopes
