JS

James S

Canada

Reviews

Review of Ciciful


Rated 2 out of 5 stars

Very low quality products

Very low quality products. Sizes are much smaller than advertised. Returns from Canada need to be shipped back to New York your expense. Save your time and money and buy locally.

Edit: After posting this review I was contacted by Ciciful. They refunded 50% of my order rather than have me ship it back to them. They offered a full refund if I returned everything, but this was more convenient for me.

June 26, 2024
Unprompted review

Reply from Ciciful

Hello,

We apologize for that the item fell short of your expectations. We take customer feedback seriously and will take note of your review to the relevant team to make progress. Please rest assured that orders are returnable and refundable -- you can reach out to us at support@ciciful.com to sort it out.

Additionally, we would like to clarify that our return hub is in New York and there is no claiming from us that customers need to return the item to China.

For your convenience, we have used complaint@ciciful.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.

Regards,

The Ciciful Customer Complaint Team
complaint@ciciful.com

Review of Hockerty


Rated 4 out of 5 stars

Good, Fast service. Best to know your measurements first.

I have ordered 4 shirts and 1 overcoat from T4L. I'm pleased with the quality of each item I have received, and the fit has been excellent with no need for alterations.
I requested a custom pocket on the coat, and it was done perfectly. I would recommend Tailor 4 Less to anyone looking for M2M or bespoke clothing that won't break the bank.

I have used other M2M services in the past, so I am confident about my body measurements. If you are not yet sure about yours, then I would suggest that you have measurements taken by a tailor if possible, or be prepared to have your first couple of items altered until you get the fit just right.
Shipping was fast, but I had to cover duty fees ($25 per shipment in Canada). Even with the extra duty cost factored in, I feel that I still saved money compared to other online tailors.

December 19, 2014
Unprompted review