United Kingdom
Review of Yodel by InPost
Box open and damaged driver left parcel on doorstep
Video and photos available
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Yodel Social Media Team
Review of DPD UK
Review of FreePrints
Review of Victorian Plumbing
overall an easy site to use, but it would have been helpful to have the measurements easier to obtain, particularly the depth of the toilets.
Reply from Victorian Plumbing
Thank you for your feedback,
I shall pass this on to the relevant departments for you.
Good to see that overall your happy.
Thank you
Beverly
Review of Data Powertools Ltd
Excellent service, first class advice and extra quick delivery
Highly recommended
Review of Countrywide Farmers plc. - ceased trading May 2018
.Item ordered 6th OCT
Dispatched from warehouse to store 14th Oct was told to wait until store contact me for pick up today is 6th NOVEMBER !!!!!!
There has been no contact at all
I rate this service as minus 5 star
Reply from Countrywide Farmers plc. - ceased trading May 2018
Good morning;
Thank you for providing us with this valuable feedback, we are very sorry to hear that our new click & collect facility fell below expectation on this occasion. This is a new service we have implemented as we really want customers to have the flexibility to collect their order when and where they would like. We are working with quite an old system and this has caused some issues as we roll this out. We are working hard to improve this service to ensure that we meet expectations in the future.
If you would like to talk to someone further can you please contact us directly either by email at webenquiries@countrywidefarmers.co.uk or by phone 0845 20 60 212. The phone lines are open Monday to Friday between 8.30am and 5.00pm.
Regards
Jo
Multi Channel Customer Service Team Leader
