Mr. M. Tappin.
This will be posted under John, albeit it is my review you are reading.
The time had come, cataracts were needing attention. There was only one person I could possibly trust to perform the procedures. Mr. M. Tappin had been treating John for over thirty years, I had always been in attendance with his appointments and in all this time I had found Mr. Tappin, to be approachable and knowledgeable in matters concerning eyes. I asked would he treat my eyes. Emma, his lovely secretary contacted me with dates, followed up with all the necessary paperwork / e/mails, I knew from her persona I was in very capable hands. I was subsequently booked into The Nuffield Health, Shores Road, Woking, on my arrival reception and staff were friendly and positive, I was taken to my room. The necessary booking procedure was dealt with, BP, questions on my health etc. a visit from Mr. Tappin, where he went through the surgery in great detail, drew a mark over my eye, asking had I any questions. He had been very explicit, I had none. The team in the theatre, again were amazing and reassuring. I felt relaxed, and as he began the procedure, again Mr. Tappin explained in detail what he was doing at every stage. He visited my room afterwards and expressed what I may and may not expect. This happened fifteen days later when I had the right eye operated on. Two follow up appointments had been initiated, everything had gone well. I would like to thank everyone I had contact with, most of all Mr. Tappin, who at every stage of my treatments, was professional, approachable and charming.
May 1, 2024
Unprompted review