ME

Mrs emma giles

United Kingdom

Reviews

Review of Lasmir

Rated 1 out of 5 stars

DO NOT BUY from this company …

DO NOT BUY from this company …. They are a con. We received a ‘leather’ jacket and it’s the worst quality I have ever seen. They refuse to give money back. They are breaking trading standard rules. They should be shut down.

September 26, 2025
Unprompted review

Reply from Lasmir

hello
We’re truly sorry to hear about your negative experience and the disappointment with the jacket’s quality. Please contact us at hello@lasmir.com. Sometimes, due to a sudden surge in demand, our local stock was completely sold out. To ensure you receive your order without delay, we are currently shipping directly from our factory located in China.

Best regards,
Lasmir customer service

Review of Ryan Lythe Auto Body Repairs

Rated 5 out of 5 stars

Really friendly

Really friendly, efficient and professional. Went out of their way to get my car fixed and back to me as quick as possible. Car looks brand new again. Would recommend.

August 18, 2025
Unprompted review

Reply from Ryan Lythe Auto Body Repairs

Good Afternoon thank you for taking the time to send this review it is very much appreciated. We was glad we could get your vehicle repaired whilst you was on holiday
kind regards Ryan Lythe and his team.

Review of Holidaylettings

Rated 1 out of 5 stars

Terrible experience

We booked and paid for a villa in lanzarote. All was fine, and the communication with the villa owner fine. When we arrived to check in the owner told us the villa had been double booked, but he’d found us another. At the point we’d been travelling all day with two children so had no choice but to go to the other villa. The replacement villa was much smaller and more basic than we had originally booked. We tried to enjoy our week anyway and go in contact with holiday lettings (trip advisor) as soon as we were back. They did not want to know….they claimed it was our fault for accepting the replacement villa, and as we dealt with the owner directly (you have no choice when booking through holiday lettings) they weren’t liable for any compensation. Despite the fact all bookings and payment is made via their website they basically said there’s nothing they can do. Absolutely shocking customer service! We paid a fortune for a villa we didn’t book, or like, yet this company can just get away with it. Would never use again, or recommend to anyone.

July 24, 2024
Unprompted review

Reply from Holidaylettings

Hi Emma, thank you for taking the time to share your experience with us. We understand how disappointing this substitution must have been, especially after a long day of travel with your family, and we regret that your stay did not meet your expectations.
We would like to clarify that our payment protection applies on the day of check-in. However, please note that as all properties are managed by individual owners, any changes to a booking (such as offering an alternative property) are solely at the owner's discretion. We do not have control over these decisions, but we always encourage owners to handle these situations fairly.
We appreciate your feedback and will continue working to improve our services. If there’s anything further we can do to assist, please don’t hesitate to reach out. Many thanks – Sophia - Tripadvisor Rentals Support

Review of LOOKFANTASTIC

Rated 5 out of 5 stars

I always find Lookfantastic really easy…

I always find Lookfantastic really easy to shop with, and it’s always delivered quickly.

August 22, 2021

Reply from LOOKFANTASTIC

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Review of Shell Energy for Home Customers

Rated 2 out of 5 stars

Poor customer service

After moving house I was in credit by £165 and am still waiting to either receive a refund or have it transferred onto my new account....I moved in august. First utility then failed to set up the direct debit on my new account. I tried to phone but after being on hold for over 40 minutes gave up and emailed....it took over 2 weeks to get a response and it's still not sorted!

November 5, 2014
Unprompted review