Best in class
As an owner of far too many Frahm jackets with another on the way, I feel am qualified to give an opinion here on both the quality of the jackets and the overall service. Once I got over the sizing (usually xl-xxl, but best Frahm size is 4xl)! I have loved everyone one that I ordered. I expect them all to last a very long time. Have they all been perfect? No. But if they weren’t for me or in one case needed a repair, then the customer service was quick and courteous with any issues resolved immediately. Are they expensive? Yes. But, at least so far, I feel that you get what you are paying for in terms of quality materials, manufacturing and design. The model of preorder doesn’t work for everyone and I do find it frustrating to wait so long, but it’s clear on the website how it works and once you have the first one I’d be surprised if you don’t go back for more