So pleased Stuart’s are still around. Remember getting my Sergio , Diadora and Lois from them in the 80’s when I grew up in Bush. Still using them now. Great service. Fast delivery and great items. Plus the store has the best name. Thanks.
August 31, 2025
Unprompted review
Reply from Stuarts London
Thank you for your lovely message! We're delighted to hear you've been with us since the 80s. Appreciate your support and kind words — we look forward to serving you for years to come! -Stuarts London
Absolutely fantastic service from Ken and the team. So helpful and understanding. Highly recommended. I wouldn’t shop anywhere else now for my electric goods. Thanks. Stuart.
Sent 3 new unopened games in. Took nearly 3 weeks to process. Very poor. Don’t use the post service. Just take your item to a store.
Thanks for your reply cex. I did send 2 emails. And my order was finally completed after 3 weeks. Trust pilot informs the consumer about companies service ect. So if anyone has something to trade in with cex. Don’t post it unless your prepared to wait 3 weeks to receive your money. Maybe something cex can inform online customers before placing their order?
October 20, 2017
Unprompted review
Reply from CeX/WeBuy - United Kingdom
Hey Stuart,
Thank you for your review.
I'd like to let you know that due to the number of online orders placed to sell the items to us it takes a little longer to process the orders. I'd like to apologise for any inconvenience caused.
But please be assured that our team tries their best to process the order and we advise our customers that it usually takes 7 - 10 working days to process the order.
I see that you did send us an email via support page and our team assisted you with the issue, please feel free to get back to that email so that we can assist you better.
Received absolutely excellent service from sport bike shop. No hassle at all with free returns, great products and advice. Refunds are given quickly and not have to wait ages like some retailers. Will continue to use these guys. Can't recommend highly enough. Thank you sport bike shop. 😊