Reply from Tomojo
Thank you so much Duncan and see you soon at Tomojo ! 😉
DG
Duncan Gallimore
United Kingdom
Reviews
Review of Tomojo
Review of Prestige Flowers
Beautiful flowers but so much non-recyclable plastic
Beautiful flowers in a nice cardboard box, but so much non-recyclable plastic!
Two plastic sheets, a plastic water retainer, two plastic sachets of food, a plastic 'flower' on a stick and a plastic 'dragonfly'. Why when the flowers are so lovely do you put in these things? They're unnecessary and pollute the planet. Surely you could use paper and a recyclable plastic container for the watering gel?
March 9, 2021
Unprompted review
Reply from Prestige Flowers
hi, thank you for your review, we apologise for any inconvenience caused, please email us at enquiries@prestigeflowers.co.uk so we can further look into this for you, thank you!
Review of Reboxed®
No response from after sales
Accidentally bought the wrong case. Have emailed now for 2 weeks with no response. Just want to send it back and buy the correct case.
January 25, 2021
Reply from Reboxed®
Firstly, Duncan we really appreciate the feedback. It helps us to ensure we’re providing the best service possible and sadly on this occasion your experience was way below par. The slow response time has been something we have been investigating over the last few days following a similar issue which was reported earlier this week.
As the majority of users use the live support chat on our site we hadn’t noticed that emails were not going through to the same customer service platform and therefore being missed.
As a new business we have been scaling our operations since we launched last year and this is one of those technical gremlins that has appeared and frustratingly, you're one of the few customers that have had a negative experience as a result. We pride ourselves on our customer support, and are sorry that you had this experience. We have now solved the issue and our team will endeavour to deliver against our promise to respond to every customer within 24hours via email phone or chat.
By the time you’ve read this our team will have reached to you directly to get this sorted.
Thanks
reboxed ♻️🌏
Review of Tayna Batteries
Review of Vesternet
Review of CeX/WeBuy - United Kingdom
Sent the wrong disc (correct box and sleeve)
Contacted them through the site but heard nothing (despite it opening a ticket with them. Contacted again a week later, quoting original ticket number but still nothing...
Site says that I can return to a shop, but they can't exchange and that contacting is the method I should use.
January 24, 2016
Unprompted review
Reply from CeX/WeBuy - United Kingdom
Dear Duncan,
Thank you for your review and I am sorry to know about this experience you have had with the order.
Unfortunately due to the number of emails that we have been receiving, we could not get back to you sooner. However this is not an excuse and we should have got back to you in an acceptable time frame.
I've replied to your email with details on how we can get this matter resolved.
Feel free to reply to this email should you have any further queries.
Regards,
Alvaro.
Review of LED Bulbs
Great products at even better prices
Have ordered bulbs to replace almost all the bulbs in my house - quite a few as it turned out! Their prices are fantastic, products look great and perform well - all EU approved. Really pleased. Takes a while for them to arrive, but given the price I don't mind waiting.
September 24, 2014
Unprompted review