HL

Helen Lord

United Kingdom

Reviews

Review of Superscript


Rated 5 out of 5 stars

Really good, personal service.

Francis was endlessly patient with my questions, very good at getting back to me and sent quotes etc through incredibly promptly. Would recommend.

October 15, 2025
Unprompted review

Reply from Superscript

Thanks for your lovely comments, Helen. We'll be sure to pass them on to Francis.

Review of XL Displays Ltd


Rated 5 out of 5 stars

Great service, super efficient

So far had brilliant service from this company, very efficient at getting quotes over, artwork sorted out etc. Vanessa was really great at sorting out a minor design issue for us and getting everything checked and ready to print. Hoping the banners we've ordered are just as good as their service so far.

September 2, 2025
Unprompted review

Reply from XL Displays Ltd

Hi Helen,

Thank you for the wonderful 5* review! We're so glad to hear you've had a great experience with our team so far. We'll be sure to pass your kind words on to Vanessa – she’ll be thrilled to hear them!

We’re confident you’ll be just as happy with the banners, and we’re here if you need anything else along the way.

Many thanks,
Millie

Review of The Cake Decorating Co.

Review of iSmash


Rated 5 out of 5 stars

Guildford branch - great service

Guildford branch fixed my completely wrecked phone screen in an hour. Friendly, professional service, great that I could book online and know the price upfront before I got in the car. They also do a discount for a second device. 1st time in 20+yrs I'd trashed a phone so v relieved it was so easily repaired. Recommended.

March 12, 2025
Unprompted review

Review of Atlantic Shopping - Bar Stools & Dining Chairs


Rated 5 out of 5 stars

Really nice bar stools

Really nice bar stools, good quality, well packed and on time and have already survived assault by mushroom soup (liquidiser explosion) and muddy cat paws with a bit of quick sponging. Prob need to get some stain protection spray!

February 4, 2024

Review of LPD Doors


Rated 5 out of 5 stars

Real people to speak to, good products.

Really nice doors, and very good communication. Actually got to speak to a real person and gave me good advice as well. Very good updating regarding timescales and delivery.

October 10, 2023
Unprompted review

Reply from LPD Doors

Good Morning Helen,

Thank you for your 5* review. I will pass your lovely feedback on to our transport team.

Have a lovely day 😊

Review of Toolstation


Rated 4 out of 5 stars

People in 2 depots I went to very…

People in 2 depots I went to very friendly. Website worked well and process of click and collect smooth and efficient. Only let down was wrong address given for their Reading Woodley branch in collection email, (had wrong unit no.) which had me driving past it into wrong part of industrial estate. If you are collecting from there it is jammed next to Screwfix at the front. They need to fix this as it's a stupid error and annoying and I felt like an idiot for having driven past it without seeing it.

March 25, 2023

Reply from Toolstation

Hi, thank you for the 4 star review. I am pleased to hear you had a good experience with Toolstation. Thanks for the website feedback. We always love to hear from a satisfied customer. Kind regards Brian.

Review of Euro Car Parks


Rated 1 out of 5 stars

Massive % charges

50p per hour on sign - extremely misleading, when actually you're charged £1.10. The fact that is a service charge etc is in such tiny writing on high up signs, no reasonable person could be expected to see them. I have warned other people in my neighbourhood about this bunch of cr**ks.

March 4, 2023
Unprompted review

Review of identibase


Rated 5 out of 5 stars

Good customer service

Good customer service, prompt replies and did what I asked immediately.

January 23, 2023
Unprompted review

Reply from identibase

Thank you so much for giving us 5 stars. You made our day!

Review of Victorian Plumbing


Rated 5 out of 5 stars

Good Pre-sales Service

Haven't ordered from them but Liam Foster answered my query by going to the manufacturer for me and getting back to me promptly. Hopefully means that they probably have good customer service

January 17, 2023
Unprompted review

Reply from Victorian Plumbing

Hello Helen,

Thank you for your recent Trust Pilot review.

I am really glad to hear that you are pleased with the service provided by Liam.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Vicky @ VP

Review of SPORTSBIKESHOP

Review of Admiral Insurance


Rated 4 out of 5 stars

The real test of an insurance company…

The real test of an insurance company is not the ease of buying, it's the handling of an actual claim. I had car write off and reckon Admiral was extremely good. Lots of communication, after assessing that they were liable to pay out, badgered me about giving a hire car/cash equivalent and paid Autotrader market value for the car without haggling. It did take time and we have a 2nd car which helped so maybe I'd have had an issue with the delay after the accident to be able to access a hire car if I'd been completely without transport early on after the accident. Have reinsured new car with them.

September 1, 2022
Unprompted review

Review of Sprayster


Rated 5 out of 5 stars

Arrived really fast

Arrived really fast, well packaged and a good price.

April 12, 2022

Reply from Sprayster

We love seeing reviews come in. We’re grateful for them all. You’ve taken
time out of your day to write this - So thank you. If there’s anything
you need, just let us know. Until next time!

Review of Yodel by InPost


Rated 2 out of 5 stars

Safe place=on drive in rain and I was IN!

I was in when this was delivered to our "safe place", the driver only had to knock. Our safe place isn't outside our garage on our drive in the rain. It's inside our open porch. No card was left. I know they are time pressured and I really think this is Yodel's fault for not paying them enough for each delivery, not the driver's. They should pay them more per delivery, the owners are billionaires!!!

April 11, 2022
Unprompted review

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you Yodel Social Media Team

Review of Glassdoor


Rated 1 out of 5 stars

Absolutely useless

Absolutely useless, unusable, frustrating website. Design will force people not wanting to leave a review to leave fictitious ones. Previously seemed better and was very useful in explaining the weirdest interview I've ever had.

February 5, 2021
Unprompted review

Review of dxdelivery.com

Review of Get Laid Beds


Rated 5 out of 5 stars

Everything went to plan - very pleased with bed

I'd looked at some poor reviews so had a few reservations about this company but my son really liked the design of the bed and it was very reasonably priced. Everything went well and he's delighted with it. It came with all the right fixings, is a really nice colour/finish, is very sturdy and came on the day they said it would (pain you have to wait in all day would be my only gripe). My son insisted I leave a good review as otherwise you get an unfairly negative opinion from only seeing the cases where things went wrong.

December 5, 2016
Unprompted review

Review of Drome


Rated 5 out of 5 stars

On time delivery - correct trainer size etc good price

Was worried about this delivery as the Paypal confirmation said "thank you for your order from FootAsylum" - the company I'd been trying to avoid as has awful reviews on TrustPilot! But Trainers arrived on time, nicely packed in correct size, colour, style so all in all a good transaction. 1 happy teenager. I had thought their websites looked eerily similar - should have read the t's and c's as it's mentioned there. Maybe it's only dissatisfied customers who can be bothered to review.

October 9, 2015
Unprompted review

Review of Discount Displays


Rated 5 out of 5 stars

Really saved my bacon!!

These guys couldn't have been more helpful in trying to make up for the fact that I'd left everything until the last minute! They turned round my sticker order super fast and got them to me days ahead of my deadline. I was incredibly impressed especially as they were excellent value too and the stickers arrived extremely well packed. They are very responsive and helpful and I will definitely contact them again should I need anything printing. Thank you Linda and Martin.

September 23, 2014
Unprompted review