Rip-Off Report
One really has to watch this company. should you chose automatic payment options. They have a bad habit with sneaking in charges regardless of having cancelled one’s policy. This has happened to myself now twice and am having to contact the bank in stopping payments.
Reply from PrivacyHawk
Thank you for your feedback and for giving us the opportunity to review your account and communications. After checking our records, we can confirm that your message about canceling was received for the first time 17 hours ago. We want to reassure you that there are no hidden fees—our pricing is always transparent for all membership options. In your case, you originally subscribed to a monthly Premium plan on May 30th. We also noticed that you deleted your account and then rejoined on June 20th.
No worries—we’ve already canceled your subscription, responded to your support ticket with confirmation, and as a gesture of good faith, have refunded your most recent charge. If you have any further questions or concerns, please don’t hesitate to reach out. We wish you all the best!
