Angela

Great friendly fast helpful customer service from sales team. Really good price for the product I ordered. Very fast delivery and it was free based on the amount ordered.
Exactly the same as the last time I used Data Powertools. I would definitely use them again.

Never had a problem with my courier. I think the experience of Hermes is dependant on the courier. Ours is always between the same 2 times, and she always has a smile. The parcel is always in good condition and if I'm not in she delivers the following day between the same 2 times.

I have had no problems with ExtraEnergy in the 3 years I've been with them. I have not found a cheaper supplier and I check every year. Their website customer portal works as well as it could, and the customer care team are first class when you do have to telephone them, any concerns or, in my case, change to tariff, are dealt with quickly, courteously and efficiently.

Needed a tool cabinet for my van. My S/O decided to order one online for me. Despatch was very quick. When it arrived it was a very sturdy piece of kit, not the flimsy cheap thin steel ones from [that] auction site. Everything about it was fantastic except........ it didn't fit in the only area it had to go. My S/O, in her haste to buy me a gift, hadn't thought about the space I actually had.

So no problem, this is MachineMart. One phone call and a visit to one of their branches the following day, and I exchanged for one that would fit, albeit slightly more expensive, but the deal was done.

I have used MachineMart before and their customer care is in the top 5 of my list. I would highly recommend this company. They sell good quality products, even on the lower end. And their customer focus is better than most.

This was one of the easiest transactions I've made when dealing with online tool purchases. The website does have some limitations and shortfalls, but the purchasing section works as you would expect it to. When ordering a power tool it's always a pain waiting for delivery. Not so here, with a very quick delivery time and goods arriving in excellent condition.

The overall experience has definately resulted in this company being on my shortlist for further purchases, when the need arises.

Good prices, easy ordering and very fast delivery, what more could you want.