Poor standards
Ordered new bike online on a Saturday night. Got a call on Sunday morning to say they only had a display model left but I could collect after 4pm same day. Guessing the 5 hours would be them cleaning and preparing the bike! Not so, arrived to find a 15 minute queue followed by them bringing the bike out still covered in dust and marks, handle bar tape loose and no apology for condition. Finally no offer of a manual at all and when asked they couldn't find one so got given a generic non specific brand manual no use at all! Poor standards from start to finish!
September 5, 2016
Unprompted review