john cairns

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Thank you for your feedback John, we appreciate it! I am glad to hear that you are happy with our service.

Kind regards, Ryan

Hi John,

Thanks for your review.

I'm sorry to read about your recent experience at Madeira Airport.

If you'd like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gabrielle McNamee
Customer Service Executive Support

Good afternoon, Mr Cairns.

Thank you for your review.

We are sorry to hear that the shorts weren't right for you on this occasion.

Under our returns' policy, you do have 90 days from purchase to return any unworn clothing to us for a refund or exchange.

We have passed on your feedback to our design team.

Please feel free to get in touch on 0800 915 0500 if you have any further questions regarding your order.

Thank you

Stephen Manning/Customer Relations Team

Thanks for the great review!

Good evening,

Thank you for your review, we're sorry to hear this.

Please could you contact our CS team at customer.services@myeflorist.co.uk and we can investigate this further with the courier for you.

Sincere apologies.

Kind regards
Eflorist

Hi John,

Thank you for your great review!

Thank you for your feedback John. Customer satisfaction and providing a good quality service to all our customers is very important to us.