Sci-MX Good, DPD Bad
So, Sci-MX’ service was great, but I feel I must mention the real nightmare that is DPD Local. On the day of delivery I received my 1hour timeslot, this was fine. The DPD app also gives the ability to track the driver’s progress. My timeslot was 17:45- 18:45. By 2000, I realised that the courier had not delivered my parcel between the times stated, their website does say that they can deliver up until 10pm, so I waited and tracked ‘Denismik’s’ progress, at 21.44 it said that ‘Denismik’ will be delivering to my address next... the map clearly showed his vehicle heading in the opposite direction. DPD ‘delivered’ the next day while I was out. Instructions for this eventuality are to leave parcels INSIDE enclosed front porch. It was left OUTSIDE in a communal public area for all to see or take. Thankfully those who saw it, left it there! terrible service from DOD Local.
June 11, 2018
Unprompted review