John Jackson

Excellent and prompt response to my initial query with very clear and concise options which quickly resolved my problem.

I knew the products were great, but I had never had to test the customer service element of the company before. I had a query regarding a order, which could potentially have dragged on for ages. However the response I received (from Judy) was exceptional. She responded extremely promptly, providing me with a very thorough and and detailed response, giving me all the details I needed in order to get my query resolved within the same day. The best way to judge a company is not just the quality of their products, but the way they deal with you when you have a problem, and in this respect, Mous were exceptional

Very quick and easy to contact and directed me to someone who could speak my language. The service agent was very courteous, knowledgeable, and quick to advise me of a solution to my problem which I am happy with

Delivered on time for Christmas as promised. Excellent quality socks.

I engaged the company in order to manage the legal issues associated with cancelling my maintenance payments to my ex-wife (after 20 years).
From the outset, the customer experience was excellent, with specific individuals appointed to my case. A range of possible scenarios and outcomes was clearly explained along with the associated financial implications, both from a settlement position and the range of possible legal fees.
Communication was prompt and clear throughout and consisted of telephone calls, emails and “Zoom” style meetings.
Each stage of the process was explained and I never felt pressured to take any particular route to the eventual conclusion of the case.
Ultimately, the case was settled to my satisfaction and I would recommend this Law firm to anyone seeking legal advice.

This was my 2nd purchase from Chillblast. The first product is still working fine after almost 10 years and is now being used by my wife. I wanted to upgrade via Chillblast, but because we now live permanently in southern Spain I was worried that this could cause a variety of issues due to Brexit etc. However, the team at Chillblast were excellent and ensured that everything went smoothly, from ordering, through Spanish import control and delivery to our very remote location. They also ensured thatI didn’t end up paying tax twice.
The new PC is an absolute beast and I’m loving it. I cannot recommend Chillblast highly enough, not just for the technical excellence of their products but also the quality of support from all the associated staff.

Just had a lengthy telephone conversation with the II help team (Nicola). I had a somewhat complex issue that required a diligent approach. Nicola was highly professional, knowledgeable and patient with me throughout the call and ensured a suitable route to a conclusion.

Excellent and speedy response, simple and clear instructions and prompt resolution of insurance claim..... what more could you ask for

Great experience from start to finish which really benefited by attentive customer service. They were prepared to keep working and providing options until a workable solution was reached