ST

steve

United Kingdom

Reviews

Review of Thortful

Review of Well Pharmacy


Rated 1 out of 5 stars

Truly appalling

Every time I go to collect my prescription it is never ready, despite being preordered. There is always a queue of people, often complaining and always waiting as theirs are not ready either. Older people struggle to walk down from the other end of the village to find they have to come back again.

This happens all day every day and is an absolute disgrace. I pity the staff having to work under these conditions because of, what I can only assume is penny pinching measures by management. I have lived in the village and used this pharmacy for 27 years and it has never been so poorly run.

Whoever is responsible and thinks this is an acceptable way to run a business should maybe come down and experience first hand what their customers have to endure to get their essential prescriptions.


I appreciate your reply, the same reply you issue to other similar reviews. The details of the pharmacy are clearly in the review and considering the amount of bad reviews, which are clearly read by Well, then I would expect the area manager to be well aware.

Does not instil me with any confidence that the situation is likely to change otherwise Well would have made changes when people posted basically the same review weeks ago.

December 22, 2023
Unprompted review

Reply from Well Pharmacy

Hi Steve,

Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.

So we can assist you further, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.

Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Review of MegaMac


Rated 5 out of 5 stars

Used Megamac several times and always…

Used Megamac several times and always good service and fast delivery. This time a good discount on my Nomad case as well. Excellent !

July 12, 2023

Reply from MegaMac

Hi Steve,

We really appreciate the review. We are glad to hear that you enjoyed our Megamac service!

We hope you shop with us again soon!

Review of Pro Espresso

Review of Pro Espresso


Rated 5 out of 5 stars

Pro Espresso, excellent

I contacted several shops while looking to buy a new espresso machine and replies took several days, sometimes never received a reply at all.
With Pro Espresso it was instant, I spoke on the phone to confirm stock and delivery and it was in my kitchen two days later. The machine itself is extremely well made, impressive to look at and instructions detailed and easy to follow, the results from it are very impressive.
On the whole i am very impressed with Pro espresso I can't fault anything at all, very happy customer.

September 9, 2022

Review of MegaMac


Rated 5 out of 5 stars

Ordered several items from Megamac and…

Ordered several items from Megamac and always competitively priced, reasonably quick delivery and always reply to email if there are any problems.

July 24, 2022

Reply from MegaMac

Hi Steve,

Thank you for the review!

We're happy to hear that you enjoyed our products and delivery!

We hope that you shop with us again :)

Review of Evans Halshaw


Rated 1 out of 5 stars

Two years ago I bought a Ford Mustang…

Two years ago I bought a Ford Mustang from Evans Halshaw and it was a good experience, I posted a review on here.

However, having now sold the car, I constantly receive messages on my phone to tell me my MOT or service is due. These messages start long before the due date and despite numerous emails and texts telling Evans Halshaw I no longer own the car the messages continue to be sent.

Different mobile numbers are used and not once have I received a single reply. While clearly trying to attract business for their dealerships they have made sure that I will not consider Evans Halshaw at all when next looking for a new car, well done.

March 31, 2022
Unprompted review

Reply from Evans Halshaw

Hi Steve,

Thank you for leaving this review.

I’m so sorry to hear you are receiving unwanted contact. I appreciate the frustration with this.

Please can you email us at service.followup@pendragon.uk.com and we will ensure that your contact preferences are updated.

Thank you,
Evans Halshaw Customer Services

Review of Currys


Rated 1 out of 5 stars

Appalling service

Ordered fridge freezer for delivery last Thursday, told 14.00-18.00 delivery. At 17.45 I rang customer services to make sure it was still coming as we had heard nothing from Curry’s. Twice we spoke to them and the phone was put down before we had received an explanation. On the third call we were told there were no delivery slots and it was now down for Saturday delivery.

As we were without a fridge we had no choice but to cancel plans and wait in for the delivery. When it arrived the box had clearly been opened as it was severely damaged and held together with tape. Not surprisingly the fridge had a large scratch and the back was badly dented and severely damaged, to match the box it came in.

Not so much as an apology from Curry’s and whoever saw fit to load such a badly damaged, opened product out for delivery is clearly in the wrong job.

We now have a scheduled delivery, for the third time on Tuesday, wonder how that might go? I understand a new product may well get damaged in transit sometimes but this level of service is appalling, I have had this before with Curry’s and will not even consider using them again. Read the other reviews and it paints a true picture of buying from Curry’s. There’s plenty of other companies out there who care about their customers.

December 11, 2021
Unprompted review

Reply from Currys

Hi Steve, I am sorry to read about this. Please email letusknow@currys.co.uk (subject title CUR83176) with the purchaser's name, billing address and postcode, make and model of item, any reference numbers you have and other relevant details including a copy of your review? - Dan

Review of CEF


Rated 5 out of 5 stars

Excellent

Fast delivery but one item damaged by courier. Contacted CEF and they immediately sent out a replacement which arrived the following day. Would not hesitate to recommend CEF.

December 5, 2021

Reply from CEF

Thank you very much for your review and feedback Steve.

Best Regards
Adele Feller (Customer Services Manager)

Review of APi Electrical


Rated 5 out of 5 stars

Great experience with Api

Hard to fault our experience with Api, all questions were fully answered, good choice of chargers to suit all needs/budgets. The installation work was carried out very efficiently and was neat and tidy. The guy explained in detail how it worked and what to do if we had any issues, he also took time to make sure the charger was working on our wifi network and showed me how to use the app.
In fairness, the car has not been delivered yet so no chance to try it out but I am sure everything will work without any problems.
Would absolutely recommend Api without hesitation.

November 30, 2021
Unprompted review

Reply from APi Electrical

Thanks for the lovely review Steve!

Review of Road Angel Group


Rated 4 out of 5 stars

Road Angel

Good quality unit with clever magnetic mount allowing me to use it in two cars easily. Had a little trouble buying a subscription from the website but was fixed with a call to customer services.

So far, seems reliable and accurate, pleased with my purchase.

May 22, 2021
Unprompted review

Review of Xtremeskins™


Rated 4 out of 5 stars

Fast delivery and good quality

Fast delivery and good quality but I found it difficult to get it to fit my iPad perfectly, tried three skins and hard to line up perfectly. The skin is hard to remove as it sticks so well but it does not leave any marks at all. Probably just me applying it wrong.

December 23, 2020

Review of The Whisky Exchange

Review of Yappy.com


Rated 5 out of 5 stars

Unique items

They have some unique items and delivery is fast with a friendly service. used several times and always a good experience.

September 2, 2020
Unprompted review

Reply from Yappy.com

Hi there Steve 🙋🏻‍♀️,

Thank you ever so much for leaving this great review for us, we really appreciate it.

It's great that you have had such a pawsitive experience when shopping with us and that we have wow'd you with our fast delivery and friendly service 😊💜

I hope you can come back and see us again soon!

Kind Regards,

Lucy & the Yappy.com Team🐶🐾

Review of Three UK


Rated 1 out of 5 stars

£50 a month, for an extremely poor service

My wife and I have been with Three for at least ten years and have several phones. This last 12-18months the data (unlimited tariff) has failed to work other than at a really slow rate and no matter where you go you can't get email or bring up a web page without it taking an age, despite showing 2-3 bars signal and 4G.

Sometimes a reboot helps, sometimes not. I have tried three different phones and my wife has tried two over the last 12-18 months and the service, is at best poor if not unusable. Calls work but often poor quality, again, in the countryside or a major city.

Not being able to contact anyone I resorted to Twitter and the staff there sent a replacement SIM, no difference. I insisted there was a problem, something was not right and I am paying £50+ a month for a pretty much useless service.

They suggested trying web chat which I tried several times a day for two weeks and failed to get through. They insisted there was nothing they could do and that was it. I asked how to cancel the balance of my contract as Three have failed to deliver the service I am paying for and no reply.

So, if you want to waste £50 a month and receive awful "customer service" my advice would be to sign up to a Three contract.

In answer to your reply, I have been trying to get on chat and for two weeks, and counting, there is no one available. To suggest a solution I have already said is not working is no help whatsoever.

Basically no one has done anything at all to solve, or at least explain why I pay good money for a service that Three very clearly cannot provide.

Three offers a poor service and a virtually non existent customer service. I doubt you would be happy paying £50 a month for 24 months for a service you cannot use.

You only have to read the other reviews on this very site and you can clearly see what poor service Three offers. I will take my money elsewhere and I hope everyone else does the same when they get the chance, if there's a problem, fix it, don't just pretend that you care anything at all about the people using your service.

August 13, 2020
Unprompted review

Reply from Three UK

That's definitely not the experience we'd want for you, Steve. We're sorry to hear you're having issues, we’re in the process of updating our whole network to improve our 3G/4G sites and get us ready for the future. You should start to see a better service soon. We'd recommend you to try joining on chat again, we're much busier than usual right now, but it shouldn’t be too long before one of the team is free to help you. Once you're connected, we'll do our best to help with this - Salman

Review of DPD UK


Rated 5 out of 5 stars

DPD reliable

We use several couriers but DPD let you know what time they are coming, arrive on time and driver is always friendly and helpful, cannot say the same for other courier companies lately, never had a single problem with DPD, excellent.

June 27, 2020
Unprompted review

Review of AV4Home


Rated 5 out of 5 stars

Great service

Last week they went out of their way to enable me to collect a stand I needed. Communication is always very quick and they know what they are talking about. Used them before and it is always a great service.

June 17, 2020
Unprompted review

Review of Myfavouritemagazines


Rated 2 out of 5 stars

Long delay with order and no email response

Ordered several magazines during the current lockdown and expected shipping delays but the last order took two weeks and the current order I am still waiting for. Have ordered from numerous other companies and received my items very quickly, I can't see why there is such a delay with this company. If you are trading under the current conditions then make sure you can deliver in a reasonable time, they do not respond either when you email them. Even making allowances for the current circumstances this seems, currently, to be a very poorly run business, I don't think I will be using them again.

May 11, 2020
Unprompted review

Review of Dyson UK


Rated 5 out of 5 stars

Ordered a refurbished air purifier

Ordered a refurbished air purifier, delivery was fast but the remote was missing. Contacted customer services and they sent one out immediately. Very pleased with the product and Dyson customer services, excellent !

April 21, 2020
Unprompted review

Reply from Dyson UK

We're so glad our team managed to get the replacement remote out to you quickly, Steve. Thanks for the kind feedback.

Review of Winebuyers


Rated 5 out of 5 stars

Excellent customer service

There was a slight misunderstanding with my order and one item was not shipped. I emailed customer services who sent the missing item out, via Parcel Force and I received the next day. Could not have been more helpful, I have used them several times and evry time it is excellent service.

December 13, 2019